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hhgregg

  1. Indiana
  2. Indiana Electronics Store

Reviews, get directions and contact details for hhgregg

Story

Browse hhgregg's selection of TVs, computers & appliances in Ft. Wayne, IN. hhgregg Ft. Wayne is an electronics & appliance store with expert customer service.

Address: 4201 Parnell Ave, Fort Wayne, IN 46805, USA
Phone: (260) 484-7344
State: Indiana
City: Fort Wayne
Zip Code: 46805


Update Info
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hhgregg hhgregg 67 miles Will NEVER shop there again. Horrible service.
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Reviews
I went into the local hhgregg to see what they had to offer. I was skeptical because of the other reviews about this location. The sales guy, Brad came up to me and asked me if he could be of assistance. He was not pushy. He was knowledgeable and engaged me with good answers to all of my questions. Brad even offered to help me complete the process in-store to get my rebate. He showed me how the appliance packages they have displayed can easily be switched out for a higher model or vice versa. He took my budget into consideration as well. He gave a good opinion and showed me a variety of different options. Brad's manager, can't remember his name, was also very helpful and accommodating! Together they were a perfect team. I appreciated everything they did for me and ended up getting the Frigidaire Gallery kitchen collection and upgraded the fridge. I asked the manager how their delivery service was? He admitted that their delivery service is better now because they're no longer working with the company they had before. Together we looked at inventory and collectively made a decision on when my new appliances would be delivered. I appreciate everything. So far so good. I will write another review after delivery and install!
8 years ago (12-03-2017)
I was not happy with the selection of washing machines. The staff was friendly and willing to help, but they simply didn't have what I was looking for. Store was clean and well-organised.
8 years ago (14-03-2017)
They're closing nationally in a few days... So yeah. Great deals for now
8 years ago (23-05-2017)
Five minutes in the door I spent more time listening to the four sales representatives that wouldn't levave me alone. Great way to push people out of the door not even letting them look and make choices themselves.
8 years ago (07-02-2017)
Puchased all the appliances for my new home 6 years ago. When installing the washer and dryer, they tore the linoleum in the laundry room, then placed the washer and dryer to hide the damage, which want discovered for another year. They also did not properly hook up the dryer vent, which wasn't noticed until the wall behind it was covered in lint. It took several tries (I believe three) to get my stove, as it kept coming in damaged. There was a small dent in the side of the stove, but at that point I was living without a stove for several days, so I accepted it. It wasn't discovered until 6 months after delivery that they broke the vent on the top of the microwave when installing it. Today, my refrigerator stopped working. I purchased the 10 year extended compressor warranty, so we are attempting to contact service. After waiting on hold for 15 minutes, we left our name and number for a call back. Thirty minutes later we received a call. After explaining the issue, we were transferred and placed on hold again. So far, we have been transferred four times. Since the last transfer, we've been on hold for 40 minutes without speaking to anyone. Our total amount of time so far for this call (not including the original call) is 1 hour and 10 minutes. And we're still on hold.
8 years ago (04-02-2017)
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