High Gear Bike Shop

Reviews, get directions and contact details for High Gear Bike Shop

About

We take great pride in our work and the bicycles we sell, that's why we decided to carry only the best bicycle lines in the business. Come on in to meet us and check out our selection or you can browse through our site and see what we have to offer.

Impressum

Right on the corner Right on the price !

Address: 505 E Sheldon St, Prescott, AZ 86301, USA

Phone: (928) 445-0636

Website

moc.nsm@5raeghgih

State: Arizona

Zip Code: 86301

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Reviews

I arrived in Prescott to MTB only to realize my day would be paused until my back brakes would release. The staff at High Gear were great. The took me right in, tweaked the calibers, made sure I was able to ride and sent me on my way in under 10 minutes. I don't write reviews but take exception when I receive such wonderful customer service.  Thanks HG. You made my day even better !

 7 years ago (21-09-2017)

This shop did not do a great job on my bike. My bike is an older Schwinn road bike, and I've had it tuned up by a couple of places in Tucson very well. I expected High Gear to do a good job as well based off of the reviews I'd seen and their popularity in Prescott. I chose the American Flyers tune up as that included everything I needed them to do. That being said, here is a list of things they did not tune up correctly on my bike:

Both (yes, not one) of my brake calipers were not centered correctly. They were rubbing against both tires, which created a lot of resistance.

They did not adjust my derailleur correctly. I've had a lot of trouble getting it into a higher gear (funny, I know). I took a look at it, and it looks like my derailleur angle is not set properly. This is something that I can't fix myself, so I'm going to have to pay to have another shop fix it for me.

They also bent both of my brake calipers. That is difficult to do. My guess is that someone was a little bit too rough with them. 

They didn't grease my gears enough. Fortunately, I had some grease on hand that I applied myself.

In summary, don't ask this bike shop to tune up your bike. I was honestly surprised that they messed this many things up. Additionally, they messed up a couple of things on my little brother's bike as well (tuned up last year). They didn't tighten his front brake enough, which can be really dangerous if a car pulls out in front of you. Stay away from this shop.

years ago (03-09-2017)

We've purchased several bikes form them and have had the same great experience each time.

 7 years ago (31-08-2017)

Awesome bikes, great customer service, best bike mechanics.

 7 years ago (18-11-2017)

Knowledgeable and dependable. The prices are wayyyy reasonable  and they have a great stock of cool bikes . Awesome owner and employees here.

 8 years ago (23-05-2017)

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