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Reviews, get directions and contact details for Hilton Garden Inn Austin Downtown Convention Center

About

Hilton Garden Inn Austin Downtown/Convention Center is the premier hotel facility where business and comfort come together.

Story

Located in the heart of Austin, the “Live Music Capital of the World.”

Enjoy Texas hospitality at the Hilton Garden Inn Austin Downtown/Convention Center hotel, blocks from Austin Convention Center, 6th Street, Warehouse Entertainment District, the University of Texas and seven miles from Austin-Bergstrom International Airport. Walk to corporations such as Lockheed Martin and Morgan Stanley. Known as the ‘Live Music Capital of the World,’ Austin offers shopping, restaurants and nightlife.

Our rooms and suites feature Serta Perfect Sleeper™ beds, 42-inch TVs, refrigerators, microwaves and coffeemakers. Basic WiFi access is complimentary in guest rooms and public areas. Premium speeds are available for $4.95 a day.

Our hotel in Austin features over 14,000 sq. ft. of event space, including 9,800 sq. ft. of IACC-approved space with catering and event support. The complimentary 24-hour business center offers remote printing. Dine in our top-floor Austin restaurant Eighteenth Over Austin, visit the 24-hour Pavilion Pantry for snacks and tone up in our complimentary 24-hour fitness center.

For your peace of mind, we offer PURE Allergy Friendly Rooms. PURE creates an allergy friendly environment through a seven-step, patent-pending purification system targeting air and surfaces, removing up to 99% of pollutants so you can breathe easy, and rest peacefully. A PURE room allows you to get a better night's sleep and wake refreshed so you can enjoy your visit.

Impressum

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Address: 500 N Interstate 35 Frontage Rd, Austin, TX 78701, USA
Phone: (512) 480-8181
moc.notlih@sd_igsua
State: Texas
Zip Code: 78701


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Reviews
Would have appreciated the heads up the room key card was needed to select the floor in the elevator, that was a ride until I saw others using the card... I just had figure the button light wasn't working. But aside from that outstanding location, clean lobby, comfortable rooms. Would advise others to consider this hotel for their next Austin stay.
8 years ago (07-10-2017)
The location is ideal if passing through as it is right off of I-35. Being a Hilton Honors member they greet and treat you well, hand you a bag with 2 complimentary water bottles and you are given access to a separate WIFI connection. The elevators have a security system where you can only access guest room floors if you swipe a valid and current room card, other wise the floor buttons will not work and you will not go anywhere. The rooms are bigger than expected and have all travelers needs like tons of outlets for charging electronics, microwave, coffee maker, fridge and desk. Surprisingly you don't always get all those things at other hotels but you get them all here. They even had a bottle opener which was amazing as I didn't realize I needed one until I saw it and was grateful I did not have to go buy one. The rooms are very modern, updated and have a comfy look and feel. They are super clean and show pride in it by providing a hand signed note from the person that cleaned it. The only reason it doesn't get a 5 star rating is because they did not have free parking. You have to pay for valet or park elsewhere and away from hotel, not cool. Over all great experience and would most definitely recommend this hotel but would warn about the parking situation.
8 years ago (09-09-2017)
I was in need of a quick getaway trip so I booked at this hotel because of its proximity to 6th. I arrived at the check in desk and was told that I wouldn’t be getting a room because they had overbooked 🙄 instead of informing me of this before I fought through traffic to get there they waited until I arrived and wasted over an hour of my time to get me relocated. They moved to a room at their location near the airport which defeated the whole purpose of booking their in the first place (location), and resulted in me wasting more gas. I was informed that my room would be free. The next day I called to make sure the hold would be removed from my card and was placed on hold for over 30 minutes, and then hung up on. They’re extremely unprofessional they continuously stopped assisting me to help other customers. Just book with the Sheraton across the street
8 years ago (22-10-2017)
Clean, quiet rooms despite being close to highway. Short ready walk to downtown. Excellent breakfast, really nice and helpful staff. Public areas, especially elevators a bit tied and worn. Expensive valet parking, no self park hence only 4 stars. I would definitely stay here again.
8 years ago (05-10-2017)
I took my daughter there for a casting call and the staff greeted us immediately and asked if that was what we were there for. They then provided us with detailed information on how to get to where we were going within the hotel. The place looked beautiful, modern decor and very clean, and top notch staff.
8 years ago (20-08-2017)
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