Residence Inn by Marriott Austin Downtown/Convention Center

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The Courtyard and Residence Inn Austin Downtown hotels are just steps from the Convention Center, and feature spacious suites and an onsite Sports Bar.

Address: 300 E 4th St, Austin, TX 78701, USA

Phone: (512) 236-8008

Website

State: Texas

Zip Code: 78701

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Reviews

When I checked in, my room was not ready. I got there early so I expected that. They told me it would be ready before 4pm. I checked in again and still nothing. I had an event at 6 that I needed to prepare for and had to change for the event in the bathroom in the lobby because my room was still unavailable at 5:30pm. They told me they would call when it was available. Never received a call and when I finally made it back to the hotel at around 10pm, they gave me the key to the room. I walked up to the room and found that the door had been left propped open with the safety lock. I walked back to reception to ask about it, thinking maybe they gave me the wrong room. Security had to go check and informed me that housekeeping does this for the supervisor to go check. They had just left it open. I was nervous since I was traveling alone so I made sure everything was fine before locking myself in. My husband and I have been making an effort to book marroitts only since we became members, but this experience has soured me. Maybe it's a nice hotel when they aren't busy, but I was extremely inconvenienced and have not really enjoyed my stay.

 9 years ago (17-10-2017)

Shared space with the courtyard made it a little confusing. Rooms are a decent size with lots of light. The staff are polite. The bed was comfy

 9 years ago (22-11-2017)

Rooms are very nice and clean. This location is also participating in an initiative called Go Green. In lieu of housekeeping for a night, you can get Marriott Reward points instead. For someone who doesn't really care if their room is cleaned during their stay, this is a win win!

 9 years ago (27-10-2017)

Great hotel to stay at if you're going to the convention center. Rooms are clean and well appointed and staff is friendly. The free breakfast had a large variety and the food was hot and fresh. Don't trust your GPS though, it may get confused in the maze of one way streets.

 9 years ago (22-09-2017)

Friendly and courteous staff. Rooms were clean and tidy. Complementary breakfast was hot and fresh with a couple daily changes to their menu. Overnight parking is convenient and has in/out privalages.

 9 years ago (14-10-2017)

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Residence Inn by Marriott Austin Downtown/Convention Center

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