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Reviews, get directions and contact details for Embassy Suites by Hilton Austin Downtown Town Lake

About

Embassy Suites Downtown located by Town Lake in beautiful Austin,TX. Come visit us sometime!!!

Address: 300 S Congress Ave, Austin, TX 78704, USA
Phone: (512) 469-9000
State: Texas
City: Austin
Zip Code: 78704


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Solid offering from Hilton brands. This Embassy suites has a friendly staff, excellent free/included breakfast and decent paid food offerings. Rooms are clean and while they could use a light remodel or touch up in a few cases, overall any issues are minor cosmetic ones. Gym is small and always full in the AM and during many of my visits you had long waits to use treadmills and some were often broken or at least wouldn't incline. Lounge area is one of the better ones for an Embassy, which already sets a pretty decent bar for this. Like all Embassy Suites, they offer free drinks and snacks from 5-7pm. While they don't cheap out like some locations and go with limited drink coupons I do wish they would let you order the free happy hour drinks from anywhere at the bar like other Embassy Suites I've been to instead of forcing all to one choke point. All in all, these are minor issues and this remains one of my favorite places to stay in Austin.
7 years ago (02-03-2018)
I'd like to especially thank the very kind employee named Jackie who works the buffet/breakfast at the Embassy Suites by Hilton Austin Downtown Town Lake location. I can't thank her enough for her excellent service and genuinely sincere care with which she does her job. She went above and beyond to meet the needs of the guests staying at this hotel. I've stayed at many Embassy Suites hotels before, and I've never met an employee who embodies such great character. I commend Jackie, and I ask that her great work please be recognized by her superiors.
7 years ago (19-02-2018)
The hotel itself is really clean with a unique layout (room windows that look out into the atrium), really nice/friendly staff, a great breakfast & a perfect location for getting in and out of town. Expect a bit of traffic during rush hour if you are here for work but still reasonable and worth the great City location. Would definitely come back to this hotel!!
7 years ago (14-02-2018)
Convenient location, good breakfast, nice exercise room, and a great evening reception. The rooms are spacious. We had three rooms. Each room had a different thermostat, ranging from modern to ancient. The temperature was better in some rooms than others. It was a great stay regardless!
7 years ago (30-12-2017)
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... This is a great hotel with good service. They do a reception for guests from 5 to 7 where they serve nachos, humus, beer and wine. The breakfast is also very good and the servers are very attentive. There are walking trails near by and you cal also walk to the Capitol building which is only a mile away. There is a bike rental near by which makes it very convenient.
7 years ago (17-01-2018)
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