Hilton Garden Inn Chicago North Shore/Evanston

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About

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Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University, our comfortable Evanston hotel is the perfect choice for students and families. Scenic Lake Michigan parks and beaches are only a short walk away. And the commuter rail link to downtown Chicago and O'Hare International Airport is a block down the street. Experience deluxe accommodations, friendly service and a relaxed atmosphere during your next stay in Evanston.

Address: 1818 Maple Ave, Evanston, IL 60201, USA

Phone: (847) 475-6400

Website

State: Illinois

City: Evanston

Zip Code: 60201

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Be clear:
There are things every customer needs to know about this location:
1. They have no parking for their customers. The parking garage is a public parking structure that you are charged $14 per night to park in. ( and know that there is no street parking what so ever! So unless your car can float, you will be forced to use the $14 per night public garage that has no access to the hotel). 
2. You will have to walk outside to get to the hotel. 
3. There is a $50 incidental charge that is put on your card until you leave... I can’t tell if everyone is charged that or only the black lady with kids... 
When I called to verify my reservation, I was told that I had no reservation. I knew I did, but I needed the front desk to make this transition as easy as possible. They made no effort and I had to ask to be transferred. Once we got to the Evanston location, the attendants didn’t explain anything, not even where the elevators were, much less the gym or pool. I should have done more research before booking. I was put in a room right off the elevator even though I asked for a different room. And I had to buy scrubbing bubbles to clean the bathroom myself. The bathroom smelled like a highschool bathroom... The frustration I am feeling will guarantee that I will never stay at this location again.

      
      
      
 7 years ago (26-03-2018)

I was charged a $50 incidental fee without being told.  Only found out a fewimutes later by my wife calling me asking what I spent $50 on.  In response to another review regarding that fee, I'm white as snow so don't play that card because it was just trumped...so, anyways...

There is a parking structure attached to this hotel but no access to the hotel from it.  You have to walk a short distance outside which isn't that bad but there is a parking structure...attached...TO THE HOTEL.

 7 years ago (18-04-2018)

Nice hotel, nice rooms, huge and comfortable bed. Service was super nice, the staff was so friendly, personable and helpful. Will visit again for sure.

 7 years ago (11-04-2018)

Wonderful place. Wonderful service. Excellent pool and hot tub. Excellent restaurant and breakfast buffet.

 7 years ago (29-03-2018)

The room was good when I arrived. But I had a multitude  of problems trying to get the reservation I ask the woman at the front desk to fax me a card confirmation form and I never recieved it then the second time I told her my email and nothing... eventually I just googled the form and faxed it over.

 7 years ago (13-03-2018)

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