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Holiday Inn Chicago North Evanston

  1. Illinois
  2. Lincolnwood Lodging

Reviews, get directions and contact details for Holiday Inn Chicago North Evanston

About

The newest addition to Evanston is the Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore.

Address: 1501 Sherman Ave, Evanston, IL 60201, USA
Phone: (847) 491-6400
moc.azalpytisrevinunotsnave@snoitavreser
State: Illinois
Zip Code: 60201


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Reviews
ON cleanness it was pretty good. The bathroom,soap, maids were very nice. It had a nice view it just had the trains close so sleeping was hard. They gave us free breakfast coupons for the kids each day it was amazing. But for the cafe its not free and the waiters are rude. On the last day of our stay we were there but at 9:30 and they ended at 10:00 am. But they forgot about our order and we waited for so long and they ended giving it to us and 10:17. And the bacon was really burnt. Also when we had company sit with us and we had payed for orange juice one of the kids gave some of their orange juice to their friend and they charged us 7 dollars. Other than that it is pretty okay I would come back but hoping they had better service in the restaurant. Also when a bunch of us came back to the hotel from a confrere that ended a long time ago they extended our check out time from 12 to 2 pm . That was nice of them
8 years ago (10-07-2017)
The stay was great. The hotel is clean and staff seemed to be friendly; but, upon returning home we found we were charged double for our stay. I would think this is a quick phone call to determine why. After 4 attempts I was finally routed to the correct voicemail for the person to speak with, after being on hold for some time and being hung up on previously. We still have not resolved the issue or received a simple explanation from the staff. The communication to guests when there is a problem seems non existent. Update - a very kind manager called and took full responsibility for his team as well as provided a thorough explanation. Great move on his end! And now they have charged us an additional time. This means we have overall been charged four times for one stay.
8 years ago (07-07-2017)
The room we stayed in was very spacious and the view was gorgeous. Though on the website the parking says 14 and it's actually 18, they accommodated us with a prorated night the first night and breakfast coupons. Now my only issue is that you would think the parking would be included in the room rate but it's not. So I would suggest to anyone who doesn't mind walking 5 minutes to the local parking structure, GO FOR IT. It's cheaper and in the same area of the hotel. Besides the fact we literally spent alot of money on parking visiting other areas like Grant park for the Taste feast etc, the trip turned out to be okay.
8 years ago (09-07-2017)
The service here is literally outstanding. We had a minor incident with the iron in the room damaging my husband's shirt and Billy, the front desk supervisor, went above and beyond to take care of us. I am honestly blown away by his kindness and compassion. Plus he is a super friendly guy, we only wished he could join us for a drink! Hugo behind the bar and the young woman whose name is didn't catch were beyond friendly and made great drinks. George at the front desk was very accommodating while checking us in and was very personable. The managers of this hotel should be very proud of their staff. It's obvious they care deeply about their guests. Customer service is what makes this hotel stand out above others and I hope the staff is recognized for their outstanding performance. We can't wait to come back!
8 years ago (22-04-2017)
Great hotel! Nice sized room and bathroom. Beautiful outdoor pool! Fitness Center is small but was never busy. Free headphones and towels are also provided!
8 years ago (05-07-2017)
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