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Hilton Garden Inn Monterey

  1. California
  2. Monterey Lodging

Reviews, get directions and contact details for Hilton Garden Inn Monterey

About

Conveniently located 1 mile away from the heart of downtown Monterey and the beaches

Address: 1000 Aguajito Rd, Monterey, CA 93940, USA
Phone: (831) 373-6141
State: California
Zip Code: 93940


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Reviews
On the whole this hotel is lovely, with well appointed rooms that each have outdoor patio to sit and enjoy the beautiful Monterey weather. However, there are better rooms than others. Rooms on the second and third floors that face the parking lots are wonderful. The first floor rooms facing the parking lot are a bit scary, as there are stairs that come up from the lots against the back patio. Rooms facing the pool side have better views, but the shape and building material of the hotel make it an echo chamber. The sounds reverberate off all the concrete and glass. If you are looking to have a really fun visit, pool-facing rooms will give you that. If you are looking for a more peaceful visit, get parking lot-facing. The staff are also mostly friendly and helpful. There's a small convenience store in the lobby with basic necessities and some food and beverage options. The lobby is comfortable and beautiful, a great place to hang out with your friends, and the bar attached is very nice too. In the center of the complex is a restaurant that offers good food at rates comparable to other restaurants in the area. They also accommodate large groups well.
8 years ago (22-10-2017)
Stayed there for 4 nights. Room was clean and the staff were friendly and attentive. I only had breakfast there, which was good and the wait staff were also very attentive. I would stay there again. My only complaint (not sure what the hotel can do about it) is the lack of cellular service. If you need to keep in contact with anyone or use the cell network for your business devices, be warned. I would have to resend multiple texts and could not get any photos/documents downloaded and emails on my phone were delayed like my texts. The hotel wifi worked on my laptop, but not my phone. If you are looking to unplug and get away, this is a good spot.
8 years ago (29-10-2017)
We called to check for availability the same day and we're able to get a room right away! But upon arrival, we found our room had two double beds, instead of the one King-sized bed(which we had ordered). I called the front desk and a gentleman, named Thomas, said he would fix it right away and was able to get us in the room we needed. Room service was AMAZING and staff was very attentive and professional. We are so pleased with our stay, and a special thanks to Thomas! :) -Nicholas + Kyah
8 years ago (23-09-2017)
This hotel is well located. The staff is great, helpful and friendly. However, this hotel is quite loud. Door slams, talking in the hallway and general noise are all easy to hear from your room. I'd especially avoid any rooms in the stair well, it was so loud we asked for a room change. To end on a positive note; I loved the free smores, cookies and big pool and hot tub.
8 years ago (17-10-2017)
Arrived to no line at the front desk. And, things went up from there. The room was immaculate and waiting. The staff was welcoming and friendly. The cookies and Smores were a wonderful gift. The hotel restaurant was every bit the equal of the hotel. Portions and quality were excellent on top of excellent service.
8 years ago (23-10-2017)
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