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Reviews, get directions and contact details for Holiday Inn Express & Suites Detroit-Novi

Story

We are located a half-hour outside of downtown Detroit, at M-5 & 12 Mile Rd., complimentary shuttle that services a 5 mile radius to may great attractions. Check us out at Trip Advisory. We have earned the 2013 Certificate of Excellence for superior quality from Trip Advisors. This hotel is perfect for Business travelers lodging in metro Detroit area. You can enjoy our hotel's convenient access to several convention & sports arenas including the Suburban Collection Showplace, CompuWare Arena & Novi Ice Arena.

Address: 39675 Twelve Mile Rd, Novi, MI 48377, USA
Phone: (248) 344-8204
State: Michigan
Zip Code: 48377


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I had a great experience here. My girlfriend and I got a jacuzzi suit but unfortunately the stopper was broken. I went to the front desk and told the attendant what was going on. She was very professional and came to our room right away, tried to fix the stopper herself but after being unsuccessful we were given a new room right away. The breakfast was also amazing. They have so many healthy food options and even gluten free options. I recommend Holiday Inn Express!
8 years ago (22-01-2018)
Me and my bae stayed in the King Whirlpool room and it was lovely. Loved the high ceilings, the bathroom was beautiful and clean and the best part was the whirlpool tub in the room. It was so relaxing and felt better than home. The price was reasonable and I like their rewards program. Will definitely stay here again. P.S. their customer service was undeniably astounding.
8 years ago (13-01-2018)
Rooms are quiet nice, I had a king sized bed and there was plenty of room around the bed for relaxing. The bathroom is large but not overwhelming. Breakfast had excellent selection of hot food and was free. They have a pancake machine and warm cinnamon rolls as well as rice, toaster, eggs, sausage and other tasty breakfast foods. Front desk staff was very helpful in pointing me in the right direction and making sure I have everything I need. I can to get some razors from the front desk and they asked if I needed shaving cream too which I hadn't even thought of. There is a Ruby Tuesday's next door which was nice for dinner. My only complaint was the shuttle service. It only goes 5miles and the guy driving it drives somewhat recklessly. He sped and wasn't always very aware of we're he was driving. Also he drove past my place a few times and seemed annoyed that I didn't know where I was going even though I had never been there before. Always got me there on time though. If you take it remember that they might be dropping off a few people at once and to leave some extra time
8 years ago (08-11-2017)
Loved it hear. I brought my New year's in here and the stay was wonderful nice bathrooms cozy bed. However the breakfast was not the best. But the staff was lovely
8 years ago (15-01-2018)
Beautiful hotel. Great breakfast. There was not a hot tub in the pool area. The hotel had multiple unruly guests running through the hotel all night. The hotel did not do anything to stop it. My family and I did not sleep. We were in the area visiting family. Great hotel. The hotel just needs security at night.
8 years ago (20-11-2017)
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