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Reviews, get directions and contact details for Holiday Inn Hotel & Suites Across From Universal Orlando

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We put the H in Hospitality!


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Located Across from Universal Orlando Resort™!
As a Universal Partner Hotel, we offer complimentary transportation to Universal and SeaWorld! * (boarding pass required, first come, first serve, does not apply to groups).
Guests also receive discounts off select Food Beverage and Merchandise at Universal just for choosing us!
Transportation to Disney is also offered for $12 per adult and FREE for children under 12-years-old.

Address: 5905 S Kirkman Rd, Orlando, FL 32819, USA
Phone: (407) 351-3333
moc.vedmid@sglasrevinuih
State: Florida
Zip Code: 32819


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Reviews
Giving 2 stars because the hotel is very much out dated and needs to be remodeled. We stayed here using points but if I paid money I would have complained. I'm sure once upon a time this hotel was very nice but not anymore. The staff was very friendly to us and we really enjoyed the kids eat free next door to at the Friday's restaurant. We also really loved having the 2 bedroom suite - it's very roomy. The beds are really comfortable. But that's all that was pleasant for us. As soon as we walked in we noticed all the carpets were very stained and gross - definitely needs to be replaced. The kitchen appliances were broken, rusted, and extremely old. Both of the bathrooms were filthy and moldy. One tub even had leftover hair not cleaned out. The shower heads had build up grossness where the water comes out. They have an old looking thermostat that controls the air. The cleaning staff put trash behind plants at the end of the hall. The toilet paper holder was even gross and the locks on the bathroom handles were out and stuffed with toilet paper. We were sold on staying here because it's right across from Universal and they offer a shuttle to and from. HORRIBLE! They don't tell you that you have to reserve a spot in the morning for the next day because they book up quickly. They also only run every hour and pick up about 5/6 other hotels so you'll never get a seat. We had smaller children and a stroller so this was difficult for us. The buses are even run down and felt gross. We won't stay here again. I like to feel clean and relaxed while on vacation - not stressed and annoyed.
8 years ago (10-06-2017)
We stayed at the Holiday Inn for a weekend in May, first check in went smoothly, Lobby was nice with the exception of the dollar store decorations. After check in we had get tickets for the shuttle for the next morning, waited in line for 45 minutes and there was only one person in front of us. Then oh the timeshare salesman, while waiting in line for the bus ticket, he tries to be your best friend and push you to stay at the timeshare at some point. Ugh…..well we finally made it to the room, we had a suite because there was 5 of us. Wow was I disappointed in the room, the furniture was well warn, curtains had holes in them, then the smell…. smells like the AC has never been cleaned very musty smell. The bathroom had mold in the grout, there was no lock for the bathroom. Totally disappointed in Holiday inn! On the plus side the kids do eat free at the Friday’s that is attached to the hotel. Dinner was good, breakfast was ok. See the pictures I uploaded! There are better hotel options out there in my opinion.
8 years ago (06-06-2017)
My family and I stayed there for our spring break this March. Overall we had a great experience. Everyone was extremely helpful and nice. We arrive at 7am after a long overnight flight so all we wanted was to rest but check in is not until 2pm. They told us as soon as they had a room available they would call us. Meanwhile they gave us vouchers for our kids to eat free at the TGIF after breakfast we went into our rental car to take a nap about an hour after I called to check status on our room they said they were getting it ready and I let them know my family was sleeping in the car meanwhile, as soon as she heard that, she said she would call me back she was going to see what she could do for us, sure enough 2 minutes later she called to let me know they had a room for us. I was so happy to know they really cared for our family. I didn't get her name but I thanked her so much!! Would totally recommend this hotel and stay here again!! Thanks again for your attention.
8 years ago (05-04-2017)
So convenient being right across the street from Universal! They gave us a free upgrade to the family suite which gave us so much more room than your standard hotel room. Tour services are right inside the hotel so you can get your arrangements done before you even leave the hotel. And the free shuttle was awesome as well. Will definitely be back!
8 years ago (14-05-2017)
The location was great, it was near fun spot and Universal. I will say buses do have trouble getting in. The hotel served breakfast but I believe only for groups. The food was nice, it wasn't the best in the world but it was enough to get you going. The rooms were small but good. Each one has a bathroom, two queen beds, a TV, two chairs (one office and one just for relaxing), a desk, and one drawer (had an alarm clock and a Bible). The beds were very comfortable and made you fall asleep with in 10 minutes. The bathroom was ok, the shower was a bit disappointing because the water didn't come out that well. Pretty much it was like when you turned the sink on just enough that it had just one tiny stream coming out. Of course this had multiple streams but it could've been better. For you guys bummed about the breakfast the hotel was literally right next to some restaurants. The workers were nice, they really respected you and we're always ready to help. Overall, it's worth staying here even though it does have its problems.
8 years ago (30-04-2017)
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