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Reviews, get directions and contact details for Hot Wok

About

The best Chinese food money can buy.

Story

Since 1998, we here at Hot Wok have been passionate about serving our guests unforgettable Chinese food. That’s why we go the extra mile to ensure every bite is an representation of our commitment to quality and our enthusiasm for flavor. Our chefs expertly refine flavors with complex seasonings and authentic ingredients. As a family-owned business, we hope to reintroduce to the world the unique cuisine of our hometown through signature dishes such as: freshly grilled bourbon chicken, savory sesame chicken, delectable lo mein and classic fried rice.
From experiencing the best ingredients to the most memorable flavors, you can be rest assured that at Hot Wok, everybody will be able to taste what makes us stand out from other guys.

Address: 90 Lee Jackson Hwy # 184, Staunton, VA 24401, USA
Phone: (540) 887-2020
State: Virginia
Zip Code: 24401


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Reviews
Food is pretty good and the portion sizes are great. They deliver and you can pay with cash or card. You can even order online. One thing I do find odd is they have a list of places they won't deliver to and a list of people who don't tip. Both had peoples names on it. I understand why they have those lists but they shouldn't be upfront where everyone can see.
8 years ago (18-07-2017)
Horrible customer service. Guy being rude on the phone and i can hear people laughing at him in the backround denying me a delivery. The food is great but you should really hire nice people.
8 years ago (16-09-2017)
The food is the best in town and portions are great but damn did they piss me off. Every menu has a coupon on it. No delivery and cash only. I go in and they say my coupons expired. That I just received a week ago. I pick up a menu off the counter and they had expired over a year ago... they hand out an expired coupon and won't accept it. If you make an offer stand behind it.
8 years ago (31-05-2017)
Good staff, hot food and the only place really left in Staunton Mall, even though i had card issues, they were patient with me until i fixed it and was still very polite, i recommend their daily specials, theyre a great deal and if youre looking for a place to casually eat, this is the place.
8 years ago (26-07-2017)
This place sucks!!! I use to think it was pretty decent but now it's awful. Second time in a row and half of what I order is not there or cold. I talked with the manager and all I got was"we do better next time". Either they need to hire more people or get these young kids out! Very disappointed
8 years ago (07-06-2017)
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