Imperial Surveillance, Inc.

Reviews, get directions and contact details for Imperial Surveillance, Inc.

Address: 1601 E Algonquin Rd, Arlington Heights, IL 60005, USA

Phone: (847) 258-3347

Website

State: Illinois

Zip Code: 60005

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Reviews

Working with imperial surveillance was an exceptional experience. My salesman Joe was out for a free quote days after my call. He was very professional and explained the system into great detail. His quick response was part of the reason we decided to use imperial. Installers took less than two days to install. Didn't bother my wife and baby around the house while working. Hid wires adjusted cameras to our preferences. After install they showed us in detail how to use there system if there is any problems they have a 24 hour customer service to help you with anything.  Over all great experience. Thank you!

 8 years ago (12-05-2017)

We've used them on a few camera projects in Chicago and we will never work with anyone but them again.  They are the best we've found.  Great communication and support before and after the installation, the quality of work provided was very aesthetically pleasing, overall they are a very professional company!

 8 years ago (07-05-2017)

Imperial Surveillance did a great job from beginning to end.  Up-front, the sales people we're able to show me the best options to get my old (and non-functioning) CCTV system operational for the least cost possible.  I should mention the old CCTV system was not something I bought from Imperial.  They also gave me great options for how to upgrade it to gain better coverage of our facility.  Their Installers were very knowledgeable and very efficient.  The system they installed has been running for months now and I haven't had any real issues with it.

 8 years ago (12-12-2016)

Dan Burress and the rest of the staff at Imperial Surveillance was outstanding. They recently updated our security cameras at one of our local dealers and I would highly recommend them!  Great pricing, great product and great service. Thank you

 8 years ago (23-05-2017)

Things couldn't have gone any smoother. They performed excellent work and were very attentive to my needs. I met with Joe on a Friday and he explained the packages he had along with showing me the quality of the video taken by their cameras. I was very impressed. I told him I would have to think it over so he gave me his business card along with his cell phone number. He also stated if I went with his company, installation could occur in about 2 weeks. The only issue I had was the 90-day warranty and the quarterly fee covering the equipment and labor. Joe and his supervisor quickly extended the warranty to 1-year and told me I could start paying the quarterly fee after the 1-year was up if I wanted to. After I signed the contract, I was pleasantly surprised to learn my installation would take place 5 days later. Joe and his installation crew arrived early and went over the installation plans. Joe stated he would call me when the installation was over to find out how if there were any problems. The crew worked tirelessly in the cold and their work was impeccable - not a wire in sight - and they did an excellent job of cleaning up any debris. After the installation, the crew installed the necessary software on my computer, tablet, and phone. After making sure I could operate the software on each device, they proceeded to show me how to record and export the recordings in the event I wanted to save them. Overall, I was very pleased with the work Joe and his installation crew performed. I will be highly recommending them to anyone in need of security cameras or alarms. They did an excellent job!!

 8 years ago (20-12-2016)

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Imperial Surveillance, Inc.

Reviews, get directions and contact details for Imperial Surveillance, Inc.

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