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Reviews, get directions and contact details for InterContinental Kansas City At The Plaza

About

Whether you’re inquiring about accommodations and facilities for business or pleasure, InterContinental Kansas City at the Plaza answers your needs.

Story

Located in the heart of the 15-block stylish shopping and entertainment - Country Club Plaza - the newly renovated InterContinental Kansas City at The Plaza features 366 tastefully appointed guest rooms and suites. Additionally, there is more than 29,000 square feet of meeting and event spaces. Plus the Oak Room and Bar.

InterContinental Kansas City at the Plaza is a proud recipient of TripAdvisor’s Certificate of Excellence Award. To qualify, lodging establishments must maintain an overall rating of four or higher as reviewed by travelers on TripAdvisor®, the world’s largest travel website. All associates at InterContinental Kansas City take great pride in consistently delivering an exceptional guest experience.

Address: 401 Ward Pkwy, Kansas City, MO 64112, USA
Phone: (816) 756-1500
moc.ciyticsasnak@ofni
State: Missouri
Zip Code: 64112


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Reviews
A beautiful hotel with a nice pool, great views of the Plaza, a nice large open bar with a fireplace and music (live music and Jazz many times). It is always clean, bright and service is excellent. They have valet parking and self parking in the garage. There is a business center and nice dining area for breakfast, lunch and dinner with indoor and outdoor seating. I have only stayed at the hotel once but have been many times to meet for breakfast, dinner or drinks.
8 years ago (16-10-2017)
For the pricey nightly rate I expected the rooms to be in better condition. Bathroom door locked me in. Room was equipped with two bath towels and not one hand towel. I had to ask house keeping for towels and wash clothes and hand towels. Not one bottle of water was there for me. I had to ask housekeeping to leave me 2 bottles of water next time room was cleaned and they did. When I ran the tap water to make coffee, water ran brown. So no coffee for me. The sink had a pretty steady drip, hot water wouldn't stop flowing. Cant image what that drip is costing per month. But the hotel is beautiful and the staff is nice.
8 years ago (18-09-2017)
Love, love, LOVE the view!!!! This was without a doubt one of my top 5 favorite hotel stays. My husband, our small children, and I stayed here while visiting family and were concerned at first because of the construction that was going on that we'd be less than satisfied with the experience. (We booked online and were not warned about the work being done) To our delight, though, we were ever so wrong. The double room had extra plush beds, an amazing view, and lots of walking space which made it extremely comfortable. And even though they were in the middle of remodeling the hotel, it still felt really inviting. The staff members were so friendly and helpful. They offered complimentary breakfast but we but we passed on it. We did, however, order the wings from the room service menu, which were really good. Then later that evening, my husband and I enjoyed complimentary drinks in the lounge then took a walk through the Country Club Plaza to one of the nearby restaurants for dessert - the perfect ending to any long day.
8 years ago (25-07-2017)
What you would expect from a five star hotel. Very nice, friendly, super clean and in a very area. Lot of parking in garage. I stayed here while catching a Texas Ranger away game. It so happened they stayed there too! It was a nice surprise.
8 years ago (13-09-2017)
I have been coming here to the lounge for years, I love the classic ambience, rich timeless esthetic and people with a good sense of propriety. However I recently visited for my birthday celebration. I was not only saddened by the new "modern" facelift which ripped the rich, timeless essence away from this plaza landmark, but there was no waitress to be found, barely any of the live music I once loved, no dancing, no valet and the security guard on duty did next to nothing when a woman was verbally abused by a belligerent man. Where has the class gone? From the stark white walls and tacky subway tile to the equal in value clientele. I miss the original, timeless Plaza Intercontinental where elegance and class swept through the halls and timeless memories were made. Where the name, 'Intercontinental' was a part of holiday stories.
8 years ago (26-11-2017)
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