J.Crew

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Address: 3222 M St NW, Washington, DC 20007, USA

Phone: (202) 965-4090

Website

State: District of Columbia

City: Washington

Zip Code: 20007

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

During the work day there are no lines. I needed a new work shirt and quickly ran over as I heard J Crew has a new men's line for dress clothes. The staff member Ellen was really helpful and got me in and out of the shop in no time. She told me the deals and what was the best bang for my buck which I appreciated. I got a couple shirts and they fit great. The slim fit looks great - I just wish they had more patten options.

 7 years ago (24-02-2018)

This was my first shopping experience at this location.  First, I was impressed by the size and selection of their men's clothing. I received excellent customer service by Connor who helped me with my questions. I went on the Monday of Thanksgiving week so I got the same discount and shopped without the crowd. Great store, will return again in the future.

 8 years ago (21-12-2017)

My first experience at J.Crew Bridal in Georgetown was a true example of 5 star customer service! I was in the area visiting and needed to return two dresses that I had ordered from the website for a wedding that I will be attending next week. I did not have an appointment but a salesperson, Bonnie  overheard my need. She insisted she will take care of me. I tried on several dresses and she went above and beyond to find the correct size and style for me! She returned my previous purchases and order the new dress with 1-2 day shipping. I would highly recommend visiting Bonnie at the J.Crew Georgetown location.
Diana Klug

 9 years ago (04-04-2016)

Came in to the store looking for a bridesmaids dress for my brother's wedding in May. Dress requirements? Navy and knee length. My mom and I were very excited to see that the wedding apparel was sold in Georgetown so off we went. Upon arrival I was told that we were not even allowed to see the dresses without an appointment although that was not expressed over the phone or on the store's website. When I asked if there may be any navy dresses in the non-wedding section (which is not out of the question as navy is a common dress color) I was told curtly that there was not a dress that would match my description unless I made an appointment. Very rude service, ended up leaving and finding a lovely dress at anthropologie on the same block. J. Crew lost my business today.

 9 years ago (28-02-2016)

I had issues with a bridesmaid dress that I ordered (on sale) online so made an appointment to come in for a fitting. The consultant (I think her name was Jessie) was very friendly, helpful and knowledgeable. She wasn't pushy and was very honest. I tried on the dress I originally purchased and then a few more than she brought over. In the end, instead of talking me in to buying a new and more expensive dress, she offered to returned the dress I bought and reorder it in a better size. After I left she called me to let me know that the dress was now on final sale but she added a provision so I could exchange it within 60 days should I have problems AND (the best part) she added a new sale code to get me 40% off! $107 for a bridesmaid dress?? Can't beat it! :)  Highly recommend going there over a pushy boutique.

 12 years ago (11-07-2013)

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