The North Face

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About

We exist to inspire and enable athletes to push their limits - to seek new routes, new lines or new distances and to NEVER STOP EXPLORING.

Story

The North Face® offers an extensive line of technically advanced outdoor performance apparel, equipment, and footwear. We push the boundaries of innovation so that you can push the boundaries of exploration. We remain deeply proud to be the first choice of the world's most accomplished climbers, mountaineers, extreme skiers, snowboarders, endurance athletes, and explorers.

Address: 3333 M St NW, Washington, DC 20007, USA

Phone: (202) 298-5510

Website

State: District of Columbia

City: Washington

Zip Code: 20007

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I wish I could give a one star. "Fool me once shame on you, fool me twice shame on me!" Well in this particular location it has been at least three times in the past 2 years. I like The North Face products and our closet reflects that. Sometimes I order via their website. It does happen that clothing or shoes don't fit. You should be able to return items without being given attitude by the employees of this particular location. Customer service at its worst. Rude is an understatement. I am moving onto another stores and brands and make sure that everyone I know stays away from this store. Good riddance North Face.

 7 years ago (25-02-2018)

Beautiful store with a very attentive staff. My biggest issue is that they lacked larger sizes in both men's and women's jackets. Considering what time of year it is I find it rather surprising.

 7 years ago (08-01-2018)

The store is nice, the staff not so much. To start off no staff even offered to help me and would just stand around. I looked around for a while and found a nice warm jacket for about $300, and went to the counter to pay. Then some strange guy starts questioning my decision because he thought I was a different person who came in a few days ago and didn’t like the jacket (I’ve never been to this location). Then in a doubtful voice he asked me “are you SURE you want to buy this jacket?” As if they don’t accept returns (which they clearly do). After telling him I’ve never been there, he asked me if I was a rewards member with TNF, and I said yes and have him my phone number. Then he replied “I thought you told me you’ve never been here” while giving me a weird look. It’s not like this is the only TNF store in the whole world... the guy at the checkout seemed as if he was trying to get me to NOT buy the jacket, and it sure was tempting at that point. Way to make your customers feel awkward and want to never come back. When I buy a jacket I want the person to let me buy the goddamn jacket and not question my decision.

 7 years ago (31-12-2017)

Love this store located in Georgetown. They usually have really great and have all new models and items, have any size and equipment. People and the line moves quickly for checkout. The price is as normal store, they don't have discount or porcent off. Great options for the  shopping.

 7 years ago (11-11-2017)

Great product. The warm coat saved my life in the blizzard;-)

 7 years ago (02-01-2018)

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