J J Tailoring & Cleaners

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Address: 970 Branchview Dr NE, Concord, NC 28025, USA

Phone: (704) 262-9624

State: North Carolina

Zip Code: 28025

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Reviews

If I could write a review with minus stars, I would. He does a good job on my husband's shirts but is very inconsistent on price. His ad & receipt states "man shirts 3 or more $1.75". When we picked up 5 shirts we had to pay $3 each & the owner couldn't explain- he just laughed!  So don't go in that shop expecting to pay his advertised price of $1.75 for 3 or more man's shirt to be cleaned. Be aware!

 8 years ago (22-12-2016)

This store is really good.They sew my pants and add buttons to places that need button and don't charge money. They add the buttons as a free "gift", you could say.
I recommend this alteration store for your dresses,  pants, or anything else.

 10 years ago (12-08-2015)

This is by far the worst dry cleaners I have encountered. We used them instead of our normal cleaners to also have a patch sewed on my husband's military uniform. They assured us at the drop off they would take good care of his class A's and that they had done this many times before.

Upon pickup I noticed that several buttons were missing, and the garment appeared to not have been cleaned. The patch was in place, but poorly attached. I called to ask for the buttons and for them to fix the patch was called a "thief" and a "stealer". the language barrier was there, but it was not hard to comprehend that she was accusing me of stealing the buttons myself. 

They refused to fix the garment and also refused to refund me. So I filed a dispute with VISA.

I cannot stress strongly enough that you use this Cleaners at your own risk. Their promises mean nothing, and they have a strong dislike for any criticism of their work. Their tailoring is too poor to even evenly apply a simple military patch.

UPDATE:  VISA ruled in my favor on the charge dispute.  I received my $11 refund back - doesn't make a dent in the cost to replace the buttons on his uniform, but better than nothing. 

 16 years ago (14-08-2009)

Good work.

 9 years ago (29-11-2015)

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