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Reviews, get directions and contact details for Jacksonville International Airport

About

Your Gateway to Northeast Florida.

Story

We take great pride in being your gateway to the city of Jacksonville and providing a world-class travel experience for the millions of passengers who move through our terminal every year. When you’re here, take advantage of our free wifi, comfortable rocking chairs, live music and art exhibits. Located only minutes from downtown Jacksonville, JAX is also a convenient drive to popular tourist destinations such as Amelia Island, Fernandina Beach and St. Augustine.

Disclaimer (The Legal Stuff)

Under Florida law, the Jacksonville Aviation Authority (JAA) Facebook page was established for the public purposes of communicating airport business, apprising airport users of upcoming events, and other similar public purposes. Therefore, all content on the JAA Facebook page is subject to the public records law, Chapter 119, Florida Statutes. By becoming a friend/fan or “liking” the JAA and/or posting on the JAA’s wall, your information will be a matter of public record. The JAA is required to retain this information in accordance with the State of Florida retention schedule. This may include information on your own Facebook page.

The JAA reserves the right to delete any posting which it considers to be inappropriate, obscene or vulgar, off topic, that appears to be spam, any comments which appear to be slander or libel and those which contain advertising or a commercial solicitation of any kind.

The JAA’s Facebook pages are informational only. In order to comply with legal requirements, members of the Board of the Jacksonville Aviation Authority will not be responding to any comments made on Facebook. Should you require a response from the JAA on a specific topic, you should go to [email protected].

Address: 2400 Yankee Clipper Dr, Jacksonville, FL 32218, USA
Phone: (904) 741-4902
moc.xajylf@enilnoitcaxaj
State: Florida
City: Jacksonville
Zip Code: 32218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The airport is great. But standing in the Delta line at 4:10 for a 5:30 flight and no one manning the ticket counter while all the other airlines are serving their customers is frustrating. At least 8 employees walked behind the counter and went in the office, but no explanation of when to expect the counter to open. Opening an hour before your first flight, especially on holiday travel days, is not the best. The line is at least 40 deep already....
8 years ago (30-12-2017)
Sorry I don't remember one of your HELPERs name, but she was so very helpful to me, in getting me to the gate in time. Once we were at the gates an announcement was broadcast for me to go to another gate. This helper got me there in time. I would have missed my flight if I had to find this gate on my own. (I'm in a wheelchair) THANK GOD for GOOD HELP.
8 years ago (22-01-2018)
This has to be one of our country’s best smaller airports. It’s easy to get around and very clean. Plus there are no bus terminals!
7 years ago (07-03-2018)
I've been to a lot of airports, and I really love Jax Airport. Never have issues with security even during busy moments. The airport is incredibly clean. Decent food options available. I love that they have live music playing as you enter the terminals/exiting the airport. I never feel overcrowded while waiting for my flight, and the staff is nice and helpful.
8 years ago (28-01-2018)
Super nice - never been here - was surprised. Feels like a cruise ship in side to me- undulating water feel to the floor and thru gates. Loved that car rental center is right there at the terminal....super easy for National car rentals. Have you direction plotted when you get out of airport - was a bit confusing on which was to go.
8 years ago (19-01-2018)
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