Jared The Galleria of Jewelry

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Newport News today.

Address: 12249 Jefferson Ave, Newport News, VA 23602, USA

Phone: (757) 881-9212

Website

State: Virginia

City: Newport News

Zip Code: 23602

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:30 PM

Update Info

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Reviews

If I could give zero stars I would. Honesty, the employee and the manager spent more time telling us what they could NOT do for us than what they could.  
I picked out a lovely diamond necklace, $2,000.00 range.  I needed a longer chain.  They could NOT swap it out and just charge me  the difference.  I had to buy both chains.  The 18 in and the 20 in I wanted.  
This was an exchange but we spent more money.  They gave us a $200.00 discount on the original purchase (some kind of in store coupon). On the diamond necklace plus the additional chain they would only give us a $100.00 discount.  They couldn"t even explain why?  Just because.  The manager, Kayla acted like she enjoyed telling us " No,  just because."  It made no sense to us.  
We explained we didnt even return everything from the original purchase.  We kept a $1,300.00 ring which they gave us no discount.  The discount was only for the items we were returning.  So in end we spent an additional $350.00 and they took away a 100.00 discount.  Just because.  We are good customers, have spent a pile of money in that place. We told them we were not happy and they lost a customer.  The manager, Kayla especially, could have cared less.  She said, "have a nice evening" and flippantly walked away leaving us standing there with the sales person holding a $2,000.00 diamond necklace.  This all over $100.00 discount on a total sale of almost $4,000.00.  My husband wanted to tell them to keep it and get a refund but he knew how much I liked the necklace. So, he bought it for me anyway, even though the customer service by the manager was horrible.  Almost insulting, really.
   The salesperson felt bad and told us, if she was the manager she would make it right but there was nothing she could do.  Wow, I guess they have plenty of customers.  They don't need us!

      
      
      
 8 years ago (10-06-2017)

My now fiance and I were looking at engagement rings. We had been to probably 10 different places. He was very particular about the quality and right price for what he was getting. The other problem was that I am a size 4 so many places wouldn't size down the ring we wanted, they could only special order it and it would take 6+ weeks. With me being pregnant, we didn't have time for that! He finally went without me to Jareds and told me I would have a ring the next day at 7 PM. I thought no way...but WOW! (They do everything on site) It was the perfect ring, perfect diamond, in my size, & somehow he didn't have a huge amount of buyers remorse! I believe he went through the assistant manager named Amy? to make it all happen. He got a gorgeous setting with a VS2 colorless diamond he chose for a better price that other places! We are both extremely pleased at what they were able to do for us. Its been almost a month now and I am still gawking at it. He gets compliments all the time for how good he did. Highly recommend!

 8 years ago (17-09-2016)

Jared's is my place for all my jewelry purchases.

 7 years ago (20-12-2017)

This is the only store that we (myself and husband) shop at. I've got my engagement ring from here and no other ring can compare, even at Jared's. I've had my Pandora bracelet from there as well and my husbands wedding band. Now he has broken his ring many of times due to the nature of his job and every time it was a hassle free return. They know us by name when we enter the building and instantly take care of us no matter why we are there. No other store can compare to them and never will!

 9 years ago (02-04-2016)

Great service and beautiful jewelry.  I get all my jewelry repaired and cleaned at this location.  They don't send it out and you can see what's happening on site if you want.  The staff is friendly and helpful and they have a large selection of beautiful jewelry and watches from which to choose.  Definitely my favorite jewelry store in the area.

 9 years ago (28-10-2015)

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Jared The Galleria of Jewelry

Reviews, get directions and contact details for Jared The Galleria of Jewelry

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