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JCPenney

  1. Virginia
  2. Virginia Department Store

Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Charlottesville

Address: 1639 Rio Rd E, Charlottesville, VA 22901, USA
Phone: (434) 973-7851
State: Virginia
City: Charlottesville
Zip Code: 22901


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:30 – 5:30 PM

Update Info
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Reviews
Though they were incredibly busy for a private shopping event for UVA students, the staff of JC Penney were nothing but helpful, kind, and welcoming. Though this store could use a few more staff members, that is more on corporate than this location itself. Everyone was super helpful even going do far as to give customers their measurements. They all deserve a bonus and a day off to rest!
7 years ago (11-02-2018)
I would like to give associate *Jean* a huge shout out! I checked out with Her about a week ago and it was the best check out I've ever experienced. She had Me laughing from the beggining to the end of the process. I bought a really nice coat and some other things, She wanted to be sure I got all the discounts I could for My purchases. She went above and beyond to find scissors to cut My tags off, so I could wear My nice coat right away. She was soooo awesome! Might I add.. there were 4 Customers in front of Me and She treated everyone just the same and Her personality made it worth the wait to check out with Her! I hope She gets recognized and rewarded for Her awesome Customer Service! Thank You so much Jean!!
7 years ago (17-11-2017)
Don't order online or use their Credit Card worst customer service ever!
7 years ago (12-12-2017)
Found some some clothes that fit and were what I was looking for and at a reasonable price then got a further discount at checkout. Really good service from Gail at the jewelry counter and I appreciate that I didn't have to stand in line at the regular checkout. Also it was very easy to return an Internet order that didn't fit to customer service. So glad Penneys is near me.
8 years ago (16-07-2017)
I will never shop at JC Penny again. This was the worst experience of my life today. First of all you all were having all of these specials and a new line of cosmetics shop opening up and you didnt have even remotely enough staff today. WHAT WERE YOU THINKING. Everybody was so mad that was in line with me and believe you are going to hear the complaints. I have shopped at JCPenny for years but I will never shop there again. You had one guy that seemed like he was in training, are you kidding me, seriously???? I will be cancelling my JC Penny card and when I do, I do not want to be notified of any more sales.
7 years ago (20-10-2017)
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