JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Sterling Heights.

Address: 14300 Lakeside Cir, Sterling Heights, MI 48313, USA

Phone: (586) 247-1710

Website

moc.arohpes@ecivresremotsuc

State: Michigan

Zip Code: 48313

Update Info

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Reviews

As I was checking out, a lady with the associate number: 0780, was really rude and disrespectful.   The cashier did not want to accept  any of the money that I used to pay with. My change came up to 9.43,  so I told the cashier if I give you  seven cents you can just make it easy and give me 2 quarters.  The cashier (who was a disaster and I don't even know how she got the job)  insisted that her drawer would be off.  I told her that her drawer wouldn't be off because I'm giving her the change. The cashier there shut the drawer and started shouting and screaming at me,  where everybody at the store was looking at me, where I felt really embarrassed and not wanting to go back ever again. Afterwords,  I knew that she was a total street reck that didn't know how to count change, so I insisted to speak to a manager. The manager was friendly but didn't do much other than go talk to her, if she did.  When I am formed her that I am a math teacher, and I know what I am doing the cashier said " you don't own this place, I work here, that's none of your business, and if I wanted to I can scream at you all I want. " Save yourself, go somewhere else!  I will never shop here again, and I hope that associate finds a job that suits her. The associate working at the cash register  should not be working there because she doesn't know how to count change, and doesn't know how to customer service & maintain her self.

 8 years ago (03-06-2017)

Sales were too complicated and they made me look like the bad guy because they made an acception on a complex sale that was improperly explained 

 7 years ago (21-08-2017)

Your standard size JC penney. Well stocked.

 8 years ago (25-03-2017)

Worst costumer service! The staff are rude and unprofessional! Not willing to help their costumers.

 8 years ago (14-10-2016)

Very rude, unprofessional. 
Sales woman billed the incorrect item. and we went to return the item 10 days after which we did not want, we came to know that it was NOT on the bill so impossible to return it !! Store Manager Teri and Loss Prevention Leader Dennis(probably) threatened to call security on me and my pregnant wife when we lost our patience with them. they were not at all ready to understand that "INCORRECT BILLING IS POSSIBLE". they didn't believe us at all, made us stand and wait for an hour or more at the counter, even went to look at the security tapes to check what was picked and billed 10 days back, but tapes were not clear enough and the return of the item was denied !! it was hell of an hour for our family full of embarrassment and mental agony.
I wont forget it all my life !

 9 years ago (16-12-2015)

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