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JCPenney

  1. Walnut Valley
  2. Irwindale Jewelry Store
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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in West Covina.

Address: 1203 Plaza Dr, West Covina, CA 91790, USA
Phone: (626) 960-3711
moc.arohpes@ecivresremotsuc
State: California
Zip Code: 91790


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Reviews
As far as the store it's always well stocked and clean customer service is great , but their delivery is seriously flawed . Every time I've ordered online for home delivery, packages are damaged..always I'm so tired of that I'm taking my online business else where .I'm paying for shipping I should have it in tack.
8 years ago (22-03-2017)
Messy...Items thrown around on tables. Shoes all over the place. I never seen a JCP this messy looking!
9 years ago (12-08-2016)
If you are Ok with visiting this JC Penny, and do the shopping without getting or asking for help, you should visit this location. But if you expect to get help from someone who really try to help you, you should get very lucky to find it here. We found good things here, but we found them all by our self since the staff here just don’t like to help.
9 years ago (25-03-2016)
I call and no one answers, I call back to and I get hung up on, the store is super unorganized compare to other Jcpenny better off going to Acadia or Montebello
9 years ago (28-06-2016)
With my experience today, I believe that JCP really needs to re-focus on customer service in this store. There needs to be cross-training for employees to have the skills to help out when customers are waiting or when sales associates need support. Phone is also ringing and interrupting the only available sales associate while several stock employees could probably assist easier. Where is the teamwork? Customer service?
10 years ago (23-04-2015)
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