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Macy's

  1. Walnut Valley
  2. Irwindale Jewelry Store
  3. Covina Department Store
  4. Irwindale Department Store
  5. West Covina Furniture Store

Reviews, get directions and contact details for Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Plaza at West Covina offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 1111 Plaza Drive West Covina CA 91790 today!

Address: 1111 Plaza Dr, West Covina, CA 91790, USA
Phone: (626) 962-5400
State: California
Zip Code: 91790


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Reviews
Simply a shame I have to write a bad review for my local Macy’s store. I ordered online, come to pick it up at the designated area. They have a line exclusively for online orders, only thing is there is no cashier there. So I’m standing for a good 10 minutes thinking the regular line cashier will tell me there’s only one line. I had to ask after the fact they are taking about 4 people from another line. So now I have to make another line to wait after I’ve been waiting already. Bottom line, Macys should not take online orders if they are not going to have a cashier to help customers.
9 years ago (02-01-2018)
I am so upset I have always enjoyed shopping with Macy's especially during the holidays but this time I have received nothing but horrible customer service first Macy's cancelled my order for a dumb reason because they could not verify my phone number but they took my money no problem then after an out on the phone I had to go in to store and the girl at the make counter refused to answer my questions about products offered at this location then I found out half my order is shipping somewhere else it's has been such a horrible experience with this order I am truly unhappy I feel I spend a good amount of money here I shouldn't be treated this way all I wanted was to buy a few gifts for my loved ones. Hopefully they can do better.
9 years ago (04-12-2017)
Delilah was very helpful. She provided great customer service taking the time to find the dress I wanted and put it on hold at another store. Thank you!
9 years ago (15-08-2017)
There's never enough associates on the floor when you need help or to check out. You always have to look for someone,
9 years ago (17-10-2017)
Nike Leggings is what I am looking for. I called before I went down to see if they even had them there. I was transferred at least 5 times back and forth. Nobody wanted to take the WedID number down. I asked can you just check and see even if your not in that department. She said no and left me on hold. What is so hard about taking a WedID number to see if you have the product. Then was told I am busy attending a customer. I said what am I? Am I not a customer. I am still sitting on hold as I am writing this review. 8/18/2017 @ 12:14pm. Horrible CUSTOMER SERVICE
9 years ago (18-08-2017)
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