Kay Jewelers

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Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in West Covina today.

Address: 400 Plaza Dr., Spc. 500, West Covina, CA 91790, USA

Phone: (626) 814-2680

Website

State: California

City: West Covina

Zip Code: 91790

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

WORST CUSTOMER SERVICE EVER..... This branch of Kays Jewlers gives them a BAD NAME !!!!!!
I went into this store to  purchase a chocolate diamond that I had been saving up for. As I stood there in the store with my $3000.00 dollars burning a whole in my pocket waiting to for somebody to help me and dancing with excitement. I made eye contact with a girl behind the counter who just ignored me and continued with what she was doing. as I am still standing there a couple come into the store and out of the back comes a salesman and immediately starts to help the couple who just came into the store. And the woman behind the register starts to help another couple who came in the store after we did. By this time my excitement had died and I was pissed off. I asked for a managers card just to be infrmed that they do not have a manager in that store. I have been a customer of Kays for a very long time. and this is the second time that I was just left waiting at The Kays Jewlers in West Covina Plaza.

 7 years ago (04-01-2018)

Stood inside this store for over 15 minutes and not anyone asked if i needed help. 2 people saw me looking at jewelry and didnt even stop. Horri le customer service. Take the extra 15 minutes to drive to the Montclair plaza for a better customer experience and bigger selection. Never again.

 7 years ago (11-12-2017)

I bought a wedding set here in May, and now in December, the main stone is loose! Like.....what the hell?! Seriously! I shouldn't have to spend a ton of money on a ring that's going to fall apart in less than a year, good thing I have lifetime insurance or I would turn into king Kong in that place! Too expensive for what they sell, you can find way better and cheaper if you just look......no matter what you find, I promise it's better than here......   >>:((

 11 years ago (29-12-2013)

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