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Reviews, get directions and contact details for Sears

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Please visit your local store at 1209 Plz Dr in West Covina for more details about values and deals! Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore, Craftsman and Diehard and the newest and latest addition, Kardashian Kollection. Customers will find brand variety, customer satisfaction and excellent service at any Sears Store.

Address: 1209 W Covina Pkwy, West Covina, CA 91790, USA
Phone: (626) 939-2000
State: California
Zip Code: 91790


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Reviews
STAY AWAY Don't try calling, they don't answer. Horrible customer service not that they are rude they just don't answer the phone they disconnect you from the phone and if you have questions they pass you around because nobody knows what they're doing or poor training managers never available to take complaints or answer questions.
7 years ago (19-08-2017)
Very clean store .. Great deals love shop your way rewards.. Great styles .. Employees are helpful..
8 years ago (06-07-2017)
Lots of great deals. Mostly nice employees. Mostly good quality, stylish clothes.
8 years ago (07-06-2017)
I would like to give 0 stars for human resources but obciously I can't. I've called 10 times consecutively and noobodh is answerring. And according to the data that Google has on Sears, they are not busy at this time, today.
8 years ago (03-05-2017)
Received horrible customer service from an old lady in the mattresses department. The sales person is very rude and impolite. I have bad back and decide to purchase the tempurpedic mattress recently. Actually I've already bought a sealy spring mattress from sears about a year ago and it causes my back ache every morning. I didn't have any back issue before I bought that mattress. So this time I decide to try it before ordering it. However, the experience was horrible. My husband and I was told by an old female salesperson in the mattress department that " I saw you laying here for a while and you two should move on." " Just leave right away." I can't get it if you don't want your customer to try the mattress they want to buy before buying it, why put these mattresses in the show room ? The worst shopping experience I ever have, just hope sears can have better employee education regarding politeness.
8 years ago (08-01-2017)
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