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Reviews, get directions and contact details for JD Service Now

JD Service Now

About

Providing Solutions!

Story

When master plumber John Dietz founded JD Plumbing Company in 2005, he had one simple goal in mind: to provide home and business owners throughout the area with exceptional plumbing services that they could afford. Nearly a decade later, John’s vision remains the same with the addition of HVAC, despite all of the growth that the company has seen. When you need any plumbing or HVAC services in the Raleigh, Durham or Chapel Hill areas, JD Plumbing, Heating, & Air Conditioning Company is the name you can trust.

One thing that many home and business owners tend to overlook is just how pervasive the plumbing & HVAC in their home or office really is. There are a lot of different components in any plumbing and HVAC system, and if even one of these components is compromised it can have a seriously negative impact on the rest of the system. That is why a high quality installation or replacement is so important. The success of your systems are largely contingent on the quality with which it was installed. When you need a toilet, shower, gas piping system, water heater, drain, air conditioner, heat pump, or sewer line you can count on us to do the job done right.

We offer a very expansive selection of services to the Raleigh, NC area to ensure that your plumbing & HVAC system can get everything it needs to succeed in one convenient location. From video camera pipe inspections to water heater repair, slab leak detection, hydro jetting and commercial plumbing services, we truly do it all. You name it with Heating and Air, we can do it. Even though your system has many different components does not mean that you should be tasked with contacting multiple companies when you need quality plumbing services.

Do not hesitate to contact JD Plumbing, Heating, & Air Conditioning for any residential or commercial HVAC & plumbing installation, repair or maintenance services in Raleigh, Durham or Chapel Hill. There is a reason that we have built such a loyal customer base over the past decade. Call now and experience the truly great plumbing services we offer.

Address: 4416 Bennett Memorial Rd Suite 108, Durham, NC 27705, USA
Phone: (919) 626-3626
moc.wonecivresdj@ofni
State: North Carolina
Zip Code: 27705


Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM


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Reviews
I will always use JD Service Now for any plumbing issues! We had a pipe burst in the kitchen during some exceptionally cold weather. Most companies in the area were swamped by the number of emergencies, but JD Service was able to get a man to the house the same day. Steve C. arrived and was able to cut into dry wall in the least obtrusive way to identify the location of the leak. It was clear this repair was going to be extensive; Steve capped off the water supply to the kitchen so we could stay in the house during the lengthy restoration process. He was courteous and knowledgeable, even speaking with my home owner's insurance company when they were slow to get the process moving. He is clearly very experienced in his trade and was meticulous while working and left everything clean and neat. Whenever I had to call the office, the staff was always polite and quick to act. I am grateful for their top-rate plumber, super service and competitive prices. I recommend them, without reservation, for all your plumbing needs.
7 years ago (08-02-2018)
We had a pipe leak and (2 of them )and needed a toilet replaced. They came the next morning! Ethan was Awesome!! He was here before his scheduled time. He explained every step and gave us several cost options before he did the work and didn't pressure us to get the most expensive option. His manager Danny was awesome also! Thanks guys!! Will definitely recommend you guys in the future!!!!
7 years ago (30-01-2018)
I would highly recommend JD Plumbing. The customer service on the phone is helpful and they are easy to get a hold of. The service rep that came out was professional and respectful of my house. They use shoe protection so that your house stays clean! He had almost 20 years of experience and was able to assess the problem and fix the problem.
7 years ago (13-01-2018)
Adam H.did a fabulous job installing my new hot water heater. He was prompt, efficient and cleaned up thoroughly. I am very impressed with everyone I have had contact with at this company. I highly recommend them.
7 years ago (08-02-2018)
It seems JD service provides quality repairs based on their reviews, and I would've liked to have experienced that for myself. I can't comment on their service however, because I was never able to get any. My parents recommended JD Service to me this past weekend because I needed some leaking pipes underneath my kitchen sink fixed. My dishwasher is also currently broken, and pending replacement when I have the funds, so I really rely on being able to use my sink to wash all my dishes right now. I called Sunday (12/17), and seeing as it's the week right before a major holiday, I was ecstatic that they were able to put me on the schedule for the next day to come out. I received a call at 9am that morning (Monday) confirming I was on the schedule and that a technician would give me a call when they were coming out. I had the day off of work, but I did turn down the opportunity to pick up a shift in the afternoon/evening because I didn't know exactly what time of day they would be coming out. 4pm that afternoon a receptionist called me to tell me they had gotten backed up and needed to reschedule me. No big deal, it was inconvenient and disappointing, but I also work in a service industry and I know how things happen sometimes. I rescheduled for Friday (yesterday), and I told the receptionist I had the day off but I didn't, I just knew at such late notice it would be the easiest day for me to find coverage for my shift. So I stayed home from work yesterday, and waited. I didn't get a call in the morning like I had Monday, and when I hadn't heard from anyone by lunch I started to wonder, especially since I had expected to be one of their first stops that day seeing as how they'd already pushed me off from Monday. I called the office just to confirm I was still on the schedule to be seen. The receptionist looked and said yep I'm on their schedule, and then says "looks like we confirmed that with you on Monday" as if it were crazy that I had asked. Regardless, I thanked her and continued to wait patiently for a call that someone was coming to my house. 4:30pm I finally get a call, not from a service technician, but the receptionist again. She left a message asking me to call back "about [my] appointment," and I'm just going to take a wild guess here that they wanted to reschedule me again. I had only missed the call by 7 minutes and I called right back, but unfortunately got an answering machine. I did leave a message to let them know I had tried to reach them, and hoped I would get a return call shortly. However, it's been 19 hours since I left that message and I still haven't heard a thing. So after a week and TWO appointments, no one has been to my house, I still have a kitchen sink I can't use, and apparently no one there has anything to say to me about it. Not to mention the fact that I missed two days I could've worked and earned money towards this repair. Completely ridiculous! Needless to say I will be calling someone else after the holiday
7 years ago (23-12-2017)
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