Jimmy John's

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Jimmy John’s - Subs so fast you’ll freak! Stop by our location, call for delivery or order online at jimmyjohns.com.

Address: 5200 N Illinois St #106, Fairview Heights, IL 62208, USA

Phone: (618) 234-2400

Website

State: Illinois

Zip Code: 62208

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM

Update Info

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Reviews

I'm not sure who you have managing your store, but they should be trained on how to deal with an upset customer. I ordered my sandwich online and asked for hot peppers on the side. As I received my sandwich, I found no hot peppers on the side or on my sandwich. When I called to ask why I didn't receive them, I was told it was a policy they couldn't put them on the side. When I asked why no One called to inform me of this, he just said, "I'm sorry I guess I didn't see that." Then obviously, your staff isn't doing there job. He didnt try to offer me something for the screw up either, he just kept saying I'm sorry. This is ridiculous, and I will definitely be taking my business else where.

 8 years ago (15-01-2018)

Got a 9 on wheat sandwich and wasnt cut all the way through.  When i lifted one half of the sandwich the meat got yanked out of the other half and lettuce and onions went everywhere.  I awkwardly pieced it back together only to realize there were no hot peppers, which I had ordered and were on the receipt... When I nicely asked for a side the girl didn't apologize and acted like she hadn't forgotten them but rather like I had forgotten to order them at the register initially- which wasnt the case as all.  She then asked me to bring my fragile, recently put back together precarious sandwich back to the counter so she could put hot peppers on it. I was dumbfounded... Cant I just get a side?   I balanced the sandwich over to the counter where she hastily ripped the top off the sandwich, tossed hot peppers on it and messily slapped the top back down almost perpendicular to the rest of the sandwich where the lettuce and onions went all over the paper.  I was so frustrated with the lack of caring and non attention to detail initially that i threw the mess of the sandwich away in the trash can and washed my oily greasy hands off.  I told an employee i threw out my wheat sandwhich because it was too messy to enjoyably consume and he just looked at me with a glazed over expression and continued making an order. I walked out fuming. They just dont get it here

 8 years ago (12-10-2017)

I like that you can order any of their subs in unwich (lettuce wrapped) form. I watch them every time they make my unwich. And have to ask them to put the unwich on a wrapper because they want to put it directly on the same exact counter that they put every other sandwich. Its disgusting!!!

 8 years ago (02-09-2017)

Miss having sprouts on my Turkey Tom, but still love JJ's anyway! Always great from this location!

 8 years ago (15-09-2017)

If you want your sammich with bitter, wilted lettuce and for it to take OVER AN HOUR to arrive, this is the spot for you.  Strike 2 Jimmy Johns...

 8 years ago (07-09-2017)

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