Johnny's New York Style Pizza

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Address: 66 Hiram Douglasville Hwy, Hiram, GA 30141, USA

Phone: (770) 439-0109

Website

State: Georgia

Zip Code: 30141

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Reviews

Pizza was great! server was a hoot! Always smiling, great personality.  Laid back atmosphere. Had the supreme 🍕. Med is just enough for two people (6 slices)

 8 years ago (28-11-2017)

The food is really good. Great taste.. did lunch twice and a few dinner meals  must say call order in.. it's going to take a bit. Dinner is same and if they are busy even longer.. but the food is worth the wait.. service just depends on who you get

 8 years ago (01-08-2017)

Pizza was soggy and expensive my husband and daughter had two slices each.
I had a medium veggie plus appetizer (the Brushettas) two coke and the total cost was $50.95. Initially ordered two glasses of wine they were out of and still got changed for.
My mistake didn't review the check prior to paying until I went home.
The patio has no eat and still they seating customer anyway.
Worst experience

      
      
      
 8 years ago (05-12-2017)

My wife and I came here November 19, 2017 around 5ish. 

We had to seat ourselves, and waited 15-20 minutes for a waitress to even acknowledge us. 

We ordered drinks and bruschetta to start,  which took another 15 minutes.

The waitress was polite and apologized for the wait, but by that time we were getting annoyed at being ignored. 

We ordered spaghetti with salads, which we usually don't order at Johnnys as their sauce is very runny,  but we were craving spaghetti and they were close by, or at least closer than the very good Olive Tree in downtown Hiram. As usual,  I asked that no mushrooms or fish products be added to anything,  as my wife is allergic to both. The waitress assured me no problem. 

The bruschetta was ok, a little crunchy but we were hungry.

The salad came out with the spaghetti at the same time. We asked for house Italian with the salad, which of course came with mushrooms, which my wife pulled out, but a new waitress brought some other salad dressing,  guess it was a Cesar salad dressing. (The other waitress had to clock out, apparently).

Anyway, we ate the salad,  and a few minutes later my wife's face, neck and chest splotched up and she started feeling like she couldn't breathe well.

I called over the waitress and asked what was in the food, and we figured out that whatever dressing they gave for the salad had anchovies in it.

I asked for the manager and some young lady came over stating she was the "front manager", I believe she said her name was Hannah or Heather, started with an H, I was pretty upset so I don't remember. At any rate I asked her why they didn't tell us there were anchovies in the salad dressing and why we didn't get the dressing we asked for and she simply said "I can comp you for the salad."

I said the salad is free with dinner,  and I didn't ask for anything to be comped, I said "Look at my wife's face and neck, she's allergic to fish" and she just said " what do you want me to do?".

Not "should I call an ambulance?", "how can I help your wife to make sure she's ok", not even an apology.

I told her to being our check,  and of course after another 15 minutes i got up and went to our 2nd waitress and asked for the check she said "your meal is free", again which I didn't ask for but I wanted to get my wife out and in the car in case we needed to go to the ER.

Luckily my wife is ok, but we'll never return.

I wrote this review after a couple of weeks because I've been busy and I didn't want to write a review when I was mad and upset, but I feel this story needs to be told.

I won't say "don't go here" as this may have been an isolated incident,  but our whole experience from being ignored to getting sub-par service and food, to jeapordizing my wife's health, will certainly keep me away from this establishment.

 8 years ago (11-12-2017)

My family and I have been coming here for years.  It's not a corporate type fast food place to us.  We like the food (best pizza around) and while the service kind of depends on how busy they are it is never bad service.  It does sometimes take longer than other times due to how busy they are.  What do you expect they bake with real pizza ovens.  How is it that I don't remember writing this review?  Fake news?  Oh well I am ok since I agree with every word of this review.

 8 years ago (18-08-2017)

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Johnny's New York Style Pizza

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