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Joshua E. Matthews Insurance Agency, Inc.

  1. North Carolina
  2. North Carolina Insurance Agency

Reviews, get directions and contact details for Joshua E. Matthews Insurance Agency, Inc.

Address: 2144 Page Rd Suite 106, Durham, NC 27703, USA
Phone: (919) 598-6800
State: North Carolina
Zip Code: 27703


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Reviews
Joshua and his team are first class and are always willing to answer whatever questions you may have. He is professional and he was able to save me and my family a substantial amount of money with home and auto insurance. I highly recommend giving Josh a call for your insurance needs!! Erie Insurance is a great company to work with if you have issues... Give him a call today...
9 years ago (04-05-2016)
Definitely give Josh a call. He saved me so much money. I never knew I was paying too much until he was referred to me when I was in the home-buying process. I now pay less for my car and home owners insurance COMBINED than I was paying for just my car insurance at progressive. I even have better deductibles. I ended up finding out what my girlfriend was paying for insurance and told her to give him a call. She saved over $400 a year!
15 years ago (16-02-2011)
Great personal service. I saved in excess of $2000 a year on my various policies.
9 years ago (29-11-2015)
I've now lost 1.5 days of work and $380 (not counting salary lost from missed work), and will spend time in court trying to fix the mistakes this agent has made. When they made a mistake on my policy they just sent me a bill for $100 more. When I cancelled it I got $10 back. When I called about it they said they couldn't refund any more because they'd already changed the policy. The communication is the poorest I've seen. When I called the office yet another time about a mistake made (multiple times in one morning), the receptionist acted like I'd made all the mistakes and surely she hadn't. When I was finally transferred to Josh and explained all of the above, he never apologized or acted like he cared. He didn't even offer a solution or try to make amends. I went with this company because I thought I would get a more personal relationship than with GEICO who I'd been with previously. I was wrong. I got better customer service from GEICO where I expected to be "just a number". This is the worst experience I've ever had with an insurance company.
12 years ago (20-08-2013)
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