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Reviews, get directions and contact details for Kaiser Permanente Downey Medical Center

Address: 9333 Imperial Hwy, Downey, CA 90242, USA
Phone: (800) 823-4040
State: California
Zip Code: 90242


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Reviews
Large organization, experience will vary depending upon department visiting. As mentioned in other reviews, pharmacy is sometimes a bit disorganized. Occupational medicine has room for improvement. Internal medicine has been caring and helpful. Normal wait times have been, for the most part, reasonable. Future appointment bookings are long but typical. Prenatal and delivery ward personnel were great! Facilities are typically clean and organized. Overall though, most departments I have visited have been a good experience working with.
8 years ago (09-05-2017)
Stopped by for a visit and was blown away. They admitted me very quick. Manuk was very thorough with the exam. He took the time to talk and answer all my questions. I felt very comfortable. I would definitely recommend this Medical Center to all my friends and family.
8 years ago (06-07-2017)
Took my baby to urgent care & he was seen & sent home. Later that same week I took him to the emergency room. He was seen & hospitalized. They then reported me for negligence to department of social services. I followed through & they ended up closing the negligence report. I dont understand why wasn't he hospitalized the first time I took him in ! It was negligence on their part not mine. Some Doctors are in a rush to see you that they just say what is best for them. I have private insurance & it's not cheap so I believe we deserve patience & time when we go in.
8 years ago (19-06-2017)
I was admitted for stroke symptoms like & according to the MRI I had a spasm problem that was causing me to have these episodes of a supposedly "stroke", whole left side numb (cervical degenerative disc disease) Not gonna specify the certain dates but the 3rd day of recovering from everything, I was getting discharged & right before the doctor was gonna send me home it happened again only the symptoms lasted an 1hour & 15mins. When it happened again, my nurse seen it for herself & immediately told the doctor to have the neurologist come in to see what was going on..I was left in the most uncomfortable position for 10-20mins, my doctor- Dr.Lin couldn't even tell my family what was the cause. He pinned it as " stress" because in my profile 10months ago I had post partum depression after I gave birth to my child where my doctor offered me to see a psychiatrists & not once I had a meeting with a psychiatrists. When I got discharged the 2nd time after it happened, I was so happy to finally go home. As soon as I got home I had another episode only this time I felt the sharp tingling pain shooting up my neck my husband & sister rushed me to memorial..got to LB Memorial where the ct scan was normal as it was at Kaiser. LB Memorial hospital was gonna run a spinal tap (what kaiser didn't do) but unfortunately Kaiser denied them to do anything on me. A neurologist was ready to see me FACE TO FACE and not as an consult through phone like Kaiser did. I'm upset at the fact these doctors are eager to get rid of patient's fast. I wasnt 100% I lost my strength in my left leg, my speech was slurred I needed physical, occupational & speech therapy & all the answers my family & I got was "we don't know what's wrong with her, or what's causing these episodes of " stroke-symptoms like" but were gonna pin this to as "stress". Until this day, I still have this sharp pain I feel in my neck, only thing that helps to ease the pin is laying down. My nurses treated me well, just didn't feel like doctor cared enough about my situation since it happened 3xs within that week. Thanks Kaiser, but no thank you to your service I will be moving to a new insurance. Can't wait to take the survey, you guys need a lot of improvement!
8 years ago (03-07-2017)
I had an amazing experience... Doctors, Nurses, staff great and fast too... been to many other facilities and wont go back... I'll keep coming back here too...
8 years ago (27-05-2017)
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