Kaiser Permanente Mission Viejo Medical Offices

Reviews, get directions and contact details for Kaiser Permanente Mission Viejo Medical Offices

Address: 23781 Maquina Ave, Mission Viejo, CA 92691, USA

Phone: (949) 455-4320

Website

State: California

Zip Code: 92691

Opening Hours

Monday: 8:30 AM – 9:00 PM
Tuesday: 8:30 AM – 9:00 PM
Wednesday: 8:30 AM – 9:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 9:00 PM
Sunday: 8:30 AM – 9:00 PM

Update Info

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Reviews

They actually deserve no stars, do to how this place is ran. I waited in pain for over 3 hour. The people that work here are completely incompetent. But it doesn’t end there this place is filthy, nothing is sanitary/sanitized and there’s cross contamination throughout. I wouldn’t be surprised if people end up getting sick just from coming here. Other then the doctor and the check in staff all other  staff here is super unprofessional and lazy. I am defiantly switching to another provider.

 7 years ago (14-01-2018)

In two weeks, four members of my family had to use this facility. Every time we were able to get same day appointments, although in the evening. I prefer evening/after-hours clinics, as it seems like everyone is much less stressed. Everything worked out great with all four visits. Fast check in, quick wait, fast consultation. The pharmacy was amazingly fast. One Rx filled literally before I could walk to a seat. Only complaint is a lack of signs stating that there is a huge Kaiser facility off Alicia/Jeronimo. If you don't know exactly where you're going, there is no visible sign saying it is there.

 8 years ago (01-08-2017)

I've been going to the same doctor at this Kaiser facility for over 12 years. Sadly my Dr. (Dr. House) just retired and I was automatically assigned a new Primary Physician, (Dr. Orozco). I should've checked reviews and his background before booking an appointment. I had the worst experience I've ever had at a doctor's visit. Honestly I was shocked to see how poor and unprofessional his "patient" skills are. I walked and had to re-book with a new doctor for next week. I'd strongly suggest you do your homework before selecting him as your primary. Luckily one of the supervisors came to help and now I get to meet with their Director next week. Other than himself, the staff is awesome at this facility.

 8 years ago (03-03-2017)

I waited an hour and a half in the examination room until I saw a doctor. I repeatedly checked if I had been skipped or forgotten about, but I hadn't. I watched an episode on my phone, re-laced both my shoes, sent a few emails while i was in there. I was as nice as possible to the nurses because I feel bad for the people who work here, they are so understaffed. The doctor finally came in and first thing complained about being over worked and long hours. I asked him if it was just a busy day and he chuckled and said no. To his credit he did seem to care about my health once i had his time (that's why i gave 2 stars). But I'm sure people were leaving untreated due to the long wait. I had to drive here from San Clemente which means this facility serves an enormous area. They only had 2 doctors working while I was there. 2 doctors for southern OC, that's outrageous.  It's clear this is just a cash cow facility for Kaiser. The lab is set up cafeteria style, where if ur numbers called u let yourself through a door and get your blood drawn from behind a counter with like 6 other people, then drop samples into a cubby hole and let yourself out. the pharmacy lines were moving like a grocery store check out. i killed a mosquito while in the examination room. i'm pretty sure mosquitos are the last thing you want in an urgent care, arent mosquitos responsible for spreading like every epidemic? idk we need to figure something out for healthcare in this country, i spent about 4 hours in there to get some anitbiotics. it's really a shame kaiser can't provide us with reasonable health care.

 8 years ago (12-07-2017)

Walked in a got checked out very quickly. Never had any problems here. They are fast and friendly. It is not a full hospital just an emergency room and x rays and pharmacy. They do flu shots also

 8 years ago (01-01-2017)

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Kaiser Permanente Mission Viejo Medical Offices

Reviews, get directions and contact details for Kaiser Permanente Mission Viejo Medical Offices

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