facebooktwitterpinterest
mobil menu

Kay Jewelers

  1. Skyline Terrace
  2. West Odessa Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Midland today.

Address: 4511 N Midkiff Rd Suite C03B, Midland, TX 79705, USA
Phone: (432) 689-8585
State: Texas
Zip Code: 79705


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
Similar places near
James Avery Jewelry James Avery Jewelry 46 meter Took a bracelet my grandson gave me for Christmas for repair, they were really rude g...
Jared The Galleria of Jewelry Jared The Galleria of Jewelry 267 meter Beautiful and wide selection to view. Christie (hope I'm spelling that right) was an...
Occasions Fine Jewelry Occasions Fine Jewelry 1 miles My husband recently purchased a new wedding ring for me at Occassions and I was so ha...
Sam L Majors Fifth Generation Jewelers Sam L Majors Fifth Generation Jewelers 1 miles If you're looking for a jeweler in the Permian Basin region look no further! Amazing ...
Cathy Eastham Fine Jewelry Cathy Eastham Fine Jewelry 2 miles Is a great place.
Jostens Jostens 10 miles
Express Express 15 miles Sizes not for every one. The clothes are trendy and fashionable.
Kay Jewelers Kay Jewelers 15 miles Horrible customer service, everyone seems lost. It seems like only one person knows ...
Samuels Jewelers Samuels Jewelers 15 miles Xochitl was very nice and helpful along with the gentlemen that works their. they w...
Right Jewelry Right Jewelry 15 miles
Claire's Claire's 15 miles
Zales Zales 15 miles I finally got my wedding band yesterday 7/24 after them having it for nearly 2 months...
Pruett's Jewelry Pruett's Jewelry 15 miles
Cone Jewelers Cone Jewelers 16 miles Got a great gift from the kids to there mother for Christmas. Very friendly and fast ...
Glitz And Glam Jewelry Glitz And Glam Jewelry 16 miles Great customer service, treats us like family... got kids jewelrys. awesome kids love...
Fisher Jewelers Fisher Jewelers 17 miles Mr. Fisher is an upstanding guy. I would recommend this jewelers shop; they will trea...
Kerr's Jewelry Kerr's Jewelry 17 miles
WOW Fashion Warehouse WOW Fashion Warehouse 17 miles
Reviews
Came here February 2017 with my fiancé to pick out wedding rings, I showed the man the ring I wanted from the Kay catalog and the man didn’t even look for it. Instead he pointed me to a small tray with a few rings around the price the ring I wanted was. I was disappointed and chose a ring from that selection to buy but as I walked around while my fiancé (at the time) was paying for his selection I saw the ring I initially wanted just a few shelves over. If the man actually knew what he was doing he would have shown me right to the one I wanted and I’d be leaving a 5 Star review right now. But that man ruined my experience. Also during this experience I had them check my ring size and was told I was a 7.25 but turns out that was off too but because our wedding was in March I didn’t have time to have it sent off again to be resized. I ended up dealing with it being squeezed onto my hand until I got it sized up to a 7.50 which took another 2 weeks. I’m headed to get my ring now which was said to be ready Feb 5th and that they would call me, but they have not called me which brings me to the next thing. They never called to let me know our wedding rings were ready when I originally purchased them too which is frustrating when you’re planning a wedding and this should have been one simple phone call. Anyways I love my jewelry but the man who helped me didn’t make my experience memorable, there needs to be more training or something so workers actually know what they’re doing so customers can have a memorable good experience.
9 years ago (06-01-2018)
On 12/24/2017 sometime after lunch my fiancé and I stepped into this store in the Midland Park Mall. An older Hispanic lady with long gray hair greeted us and we let her know we were looking for a pair of earrings with a budget of $100. Her tone automatically changed and as I was looking at some she looked at me and very rudely said “Well, you’re looking at the wrong ones” (I guess I was unknowingly looking at the expensive ones lol) and she took us to the other side of the store. The earrings were for me, however, because I hate feeling pressured into closing a sale we told her they were for my fiancé’s mother. She started criticizing the fact that we only wanted to spend $100 and how she hopes her kids don’t feel that way about her. We had a horrible experience with this woman. We didn’t walk in there to be judged on how much we wanted to spend. We didn’t walk in there for her opinion. We walked in there for some earrings. We ended up going to Zales in the same mall. We were treated with so much kindness, got approved for a credit card and made a purchase of almost $1000 when we had only planned to spend $100. It goes to show that Customer Service skills mean everything in this kind of business. I hope she improves such skills or that she finds another job. Thanks for the horrible experience ma’am.
9 years ago (02-01-2018)
Comment on this business

Kay Jewelers map

to add Kay Jewelers map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0032 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy