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Kay Jewelers

  1. Virginia
  2. Virginia Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Fredericksburg today.

Address: 255 Spotsylvania Mall, Fredericksburg, VA 22407, USA
Phone: (540) 786-6000
State: Virginia
Zip Code: 22407


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Horrible assistant manager ! I wouldn't waste your money here go to Jared's they know how to treat customers.
8 years ago (02-02-2017)
Every time my husband and I go into this store we are treated like family. We always receive great customer service from Sharon and Audrey and have no issues
10 years ago (20-03-2015)
Just left Kay Jewelers in the mall here in Fredericksburg, VA. Manager was Debbie De Persio. She had the worst attitude I have ever encountered. I have made numerous purchases from this company. Went there tonight to check on a letter I received about redeeming a certificate based on previous purchases wearing my running clothes. I guess she decided I was not a worthwhile customer based on my attire or skin color. I asked her to look up my account so I could redeem the certificate. She could not find the info and then basically accused me of making up the letter. I asked her to call Springfield because I had already spoken with the manager there (who is great btw). At first, she just kept telling me I had ONLY made one purchase at that store. Not true. She then informed me that “I didn’t have anything there because their database keeps up with every receipt.” Then, with her condescending attitude - proceeded to call Springfield to verify my story. Really? This is what they teach now? Treat the customer as a hostile witness? You don't tell a customer he is a liar when he has a letter from your corporation and has a manager in Springfield, VA who was more than helpful in assisting. She half-way apologized after contacting Springfield. Then she proceeded to attempt to miscalculate the discount as if she can’t do basic math. I decided to leave, while she stood there smiling. No one can truly be this ignorant and I can’t believe Kay’s would have a manager like this representing its company.
12 years ago (15-06-2013)
Friendly employees
7 years ago (24-09-2017)
Sherrie was exceptional! We got great service. No problem at all.
14 years ago (26-11-2011)
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