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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Richmond today.

Address: 11724 W Broad St, Richmond, VA 23233, USA
Phone: (804) 364-4915
State: Virginia
City: Richmond
Zip Code: 23233


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 PM – 5:30 AM

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Reviews
John was amazing today! Got my rings resized (same day) and they look beautiful. Thanks again 😘
7 years ago (12-02-2018)
The worst customer service that I have ever received. I visited this store at least 3 times & each experience was worse than the previous. I do not recommend this store or any other Jared.
7 years ago (29-01-2018)
I wish that i read their reviews before deciding to go there. My experience matches with most reviews stating horrible customer experience. On top of it, their jewelry is also sub-standard. I bought a diamond necklace for my wife. The diamonds are of such poor quality that they look like rocks. We took it back to them and rest you can guess from my 1 star review. Nobody stood behind the quality of it.. talked to the so-called General Manager of the store.. she was worst. My worst jewelry purchase so far.. thousands of dollars down the drain. Forget about this store, i will not go to Jared in all ever. Please don't go there and save yourself the trouble.
7 years ago (09-01-2018)
My boyfriend and I went in yesterday the staff was not helpful at all. We even asked for help and was directed to a person that didn't even look up to acknowledge our presence. I was very hurt not only how the staff treated us but also at how my boyfriend was hurt because he really wanted to do something special for me for Christmas. I seen what I wanted but couldn't even get anybody to get it for me. After just standing there for 10 minutes we decided to just leave I wouldn't dare spend our hard earned money there and to see the commercials turn my stomach after this hurtful experience.
8 years ago (24-12-2017)
Honestly, I have never been so displeased with how I was treated at a store before. Everything about it was horrible! They only care about making money for themselves and not about the customer. Yes, just because I was not in my late 30s doesn't mean that gives them the right to think the me being there is a joke. I had full intentions of buying from them but now I don't want anything to do with them! Horrible. Straight up horrible! Customer service rushes you into buying you a ring and not giving you the time to even ask questions. If I can give this review 0/5 stars I would. I do not recommend jared jewelry .
8 years ago (23-07-2017)
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