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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Columbus today.

Address: 3058 Columbus Center, #1G, Columbus, IN 47203, USA
Phone: (812) 376-3457
State: IN
Zip Code: 47203


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I bought a beautiful ring for my girlfriend's birthday here. We had it repaired twice for lost stones. On the second repair, they deformed one of the bands that holds the diamonds. Shortly after that the bottom of the band broke and we chose to go back and have it replaced with the same ring hoping it was simply a defective ring. Unfortunately not. The ring was just as bad as the first one. Not even a month after we got it the first stone fell out. At this point, I just wanted my money back so that I could go get her a more quality piece of jewelry. They had the nerve to refuse a refund because it was past their refund time frame. I was directed to a hotline to call. Poor customer service at it's finest. If someone you have done business with for a long time comes to you with a simple request, you should honor it. It's not going to break your bank. It was $200. Shop here at your own risk. I won't make the mistake again!
8 years ago (26-12-2017)
They were very helpful when picking out a ring for my mom. The product was beautiful and a good value for the price.
8 years ago (28-06-2017)
I lost my ring at work. Ashamed was the least of it. First ring i bought took 2 weeks. Expected the same despite being told 30 days to arrive at latest. Its now been 60 days since i paid for my ring and it still hasnt arrived. I've since heard many similar horror stories. If you decide to use them anyway, Good luck!
9 years ago (02-05-2016)
Very unhappy with our experience. We went in as soon as they opened with only two people in front of us and when we left there were over 10 people and they were helping several people that walked in after us. We waited for 30 minutes and nothing. We will not go back.
9 years ago (20-11-2016)
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