Kay Jewelers

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Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Florence today.

Address: 2701 David H. McLeod Blvd., Space 41, Florence, SC 29501, USA

Phone: (843) 662-2472

Website

State: South Carolina

Zip Code: 29501

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews

I received an Opal ring for my birthday back in October which is part of the Le Vian collection. 
It needed to be sized, I took it in the week after Thanksgiving because I wanted to “show it off” during both holidays. Well, little did we know, 
Le Vian’s “policy” is 6-8 weeks for sizing. My boyfriend was not told this when he bought the expensive ring. The sales clerk wrote down a 4 when in actuality it should have been larger. So back to LeVian it went. 
Again, it is supposed to take another 6-8 weeks for it to come back. I just called to check on it, and was told it will be the first of February before it is “supposed to be in.” Then, he proceeded to tell me about Le Vian’a “wonderful” policy. (Ummm, no)! 
The ring is gorgeous, I absolutely love it. My point is, the Le Vian policy should be explained in full before items are bought; the sales “specialist” should be as nice about trying to get it back for us as he was selling it the day my boyfriend walked in to buy it. 
The service we have received has been a horrible experience with Kay’s over this ring; and it was NOT a cheap one, either. 
In my opinion, Kay’s AND Le Vian need to step it up. Buying a ring in October 2017 and still haven’t worn it a total month yet is totally unacceptable. 
So for now, I would never recommend either for a special occasion piece of jewelry.

      
      
      
 8 years ago (23-01-2018)

LOVE MY KAY'S STORE!!!! Manager Monique was very attentive!!!!! Can't wait to pick up my other pieces, my ring is "AWESOME " !!!!!

 9 years ago (10-02-2017)

I came by today to see if I could get my wife's bracelet repaired, I was told no, they will not work on silver jewelry. That was OK. I continued to look around because I was also interested in getting a nice watch or possibly a rope, but I was ignored by the two sales people, who were people of color and I am white. Usually sales people at jewelry stores will hound you to death, but I guess my shorts, t shirt, and flip flops turned them off. Shortly after a young well dressed black lady came in and they both jumped all over her, eventually selling her a cheap charm for a bracelet. When they were finally done, I had been in the store about 15 minutes and the lady finally looks at me and asks if she can help me in as unenthusiastic a way as someone could. I told her no and walked out. I guess they didn't know I had about a grand worth of cash in my pocket and a paid off Kay card with a ten thousand dollar credit line.

 10 years ago (09-05-2015)

This location is super. The management is top-notch. They truly care about their customers. The customer service is excellent. The selection is superb. This is the only place I will buy jewelry. 

 11 years ago (19-01-2015)

Princess cut

 9 years ago (22-05-2016)

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