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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Peoria today.

Address: 2200 W. War Memorial Dr., Space EL-20, Peoria, IL 61613, USA
Phone: (309) 688-6653
State: Illinois
City: Peoria
Zip Code: 61613


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
If you want to be screwed with no lube go to this store manager is absolutely useless. They will sign your name on your papers, lie to you and change things in the computer.This is the worst service ever they think I'm dumb because I'm young. If you love getting the run around this is the store for you.
7 years ago (25-12-2017)
I bought a men's watch here and paid $608.00 a couple years ago it was only wore one time the box got lost and I went into the store to get another box so I could sell it....I was told I could not get another box they didn't have extra boxes they didnt even offer to contact the watch company to get me another box I told them I would even pay for a extra box but no luck....I will NEVER spend another dollar in this store.....
7 years ago (14-01-2018)
I went to Kay's to buy a new gold necklace chain to replace three hopelessly knotted chains. The young clerk, Tiffany, proceeded to undo the knots. One took about fifteen minutes and considerable effort and skill. She declined my repeated offers to pay for the service. The store lost a sale but gained an appreciative customer who will be sure to shop at Kay's in the future. Thank you, Tiffany!
8 years ago (02-02-2017)
We purchased both my ring and my husband rings through them. They were very prompt with delivering both, and when soldering my ring and band together. Overall, very satisfied with their service.
9 years ago (18-11-2016)
My fiancé and I have been to this location about 3 times recently looking at necklaces and wedding rings. Each time we wait and wait and no service, not even someone saying hello or they will be with us shortly (maybe because we look young but we are frequent jewelry buyers- at least 4 pieces in the past 2 years). Well we were in there yesterday looking at wedding bands with no acknowledgment by staff for quite some time so we went across the hall and made our purchase there. Wouldn't even consider going to Kay in the future, Zales and Rogers and Hollands are far superior, at least we receive good service. Even piercing pagoda is better, we have recently made a purchase there too.
9 years ago (05-06-2016)
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