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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Denton today.

Address: 2201 S Interstate 35 E, Space S9, Denton, TX 76205, USA
Phone: (940) 387-1775
State: Texas
City: Denton
Zip Code: 76205


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I lost a diamond in my Anniversary Ring, received during the holidays and took it in for repair at this location since it was under warranty. They said 2-3 weeks and when I was called to pick it up (an hour drive away), I was told the ring was beyond repair, so they issued me a brand new one in the same style. The frustrating part, was when I originally received this ring as a gift I had it resized to fit, now the brand new one came in two sizes too small. So I had to give it back to request a resize. Do the employees no realize the size of the rings when processing a repair order? Bottom line, I had to wait another two weeks and make another special trip to the store. Please make sure if you have a ring repaired it's made back to the size it was taken in at to save a trip and frustration.
7 years ago (23-04-2018)
This is the only store I shop for jewelry. I absolutely love the selection. The staff is always friendly, they pay attention to detail, and make follow up calls!!!
7 years ago (05-02-2018)
Terrible experience. Overpriced compared to other jewelers and what they offered to us as “custom” is not custom. When I gave my list of 3 basic requests, the associate rolled his eyes at me. There is also an age difference between my fiancé and me. I assume this is why the associate asked us who the ring was for. Unprofessional.
7 years ago (12-01-2018)
Store is supposed to be open on Sundays. Called no less than 3 times and no one picks up. What kind of business leaves a phone ringing, if they're open? Why isn't there a VM at the very least? FAIL!
7 years ago (04-02-2018)
Only 2 people who work there are even worth talking to. Very rude standoffish attitude. Not social.
8 years ago (28-05-2017)
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