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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Hickory today.

Address: 1960 US Hwy. 70 SE, Space 238, Hickory, NC 28602, USA
Phone: (828) 328-8470
State: North Carolina
City: Hickory
Zip Code: 28602


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I have been coming to this Kay Jewelers for 20 + years and have had no problem from this store. Nor the manager/employees . I have come away with great products and some great friends. I would recommend this store to anyone. Just call or go in and ask for Annmarie. She will help you with whatever you are needing.
7 years ago (22-02-2018)
I’ve had nothing but wonderful experiences shopping here. The staff is always courteous and extremely helpful. Only complaint is that they are too good at upselling
7 years ago (04-04-2018)
THIS PLACE WAS FREAKIN AMAZING!!! Everyone was absolutely amazing and helped me out the multiple times I went in. I am a very indecisive person, and every time I came in everyone was so helpful. They worked with me to pick out not just mine, but also my fiancé’s wedding bands. They are wonderful here and I will continue to give them my business.
7 years ago (04-04-2018)
THIS STORE LOST MY WEDDING RING. PLEASE TAKE YOUR BUISNESS ELSE WHERE! Not only did they lose my wedding ring but their customer service is absolutely AWFUL! I have called multipule times to try to get an update on what is going on and it takes them 30 minutes of constant calling to pick the phone up. I just want to know what is being done! It has almost been a week since they have told me my ring was lost and I still have no awnsers. The manager personally told me she would call me every day, even if it was from her own cell phone because the store was busy and that was the last time I talked to her 4 days ago. You do not want to be in my position feeling like nothing is being done about the loss of one of your most prized possessions. Please go somewhere else. Buy local so the jeweler can fix your problems with your ring in the store and doesn't have to send it off somewhere to be fixed if something goes wrong with it. And go somewhere that truly values your ring. Kays does not value you or your ring! They are treating me like I'm less than a number like I don't matter at all when they are the ones who lost my WEDDING RING!! They place so much advertisement on their Jewelry and wedding rings like it is the most important thing in the world... But obviously that is all for show to make their sales because mine doesn't matter to them at all!
7 years ago (11-02-2018)
Worst customer service...extremely rude always. Don't waste your time...just have the Morganton store order for you!
8 years ago (03-01-2018)
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