Kay Jewelers

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Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Sacramento today.

Address: 1689 Arden Way, Space 1096, Sacramento, CA 95815, USA

Phone: (916) 641-5820

Website

State: California

City: Sacramento

Zip Code: 95815

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

Took my ring in to be sent out for repairs, never got call back about my estimate. My ring did not come back in the time frame given to me. Not once did I get a phone call from them for anything, not even an email. The communication skills of the staff here sucks. I would rather drive out of my way than to come to this location again.

 8 years ago (19-10-2017)

Staff here is helpful.  Not so concerned with their commission that they are over bearing.  The Manager at this location made a mistake inspecting my wife's wedding ring. But when I pointed it out that she missed a stone fell out she quickly apologized and sent it out to be fixed and even extended my warranty as an apology for almost missing it.

 8 years ago (29-05-2017)

We regret getting our engagement ring from here & we've had problem since then. Communication between the staffs suck! They will leave you hanging if you don't call or go in person. My husband and I had placed a special order because my original ring was too big for me. For a whole month they never call us to give us an update like they say they would. Nemo (manager) did not know where my ring was at for a whole month neither did his staff.  He lied to me everytime I call and made a whole bunch of stuff that has nothing to do with my ring. He should be pretty embarrassed about this. They know they did us wrong so when I finally got my ring back, Dane had call me and say he will take $100.00 off on the ring for us. But now they are charging us with monthly interest rate when Dane had told us from the beginning that if we pay 20% of the ring then we will not be charge of any interest rate for a whole year. Ring was purchased on Jan 1st. I would not recommend this place. not worth wasting your time with this kind of business!

 9 years ago (20-07-2016)

Walked in and the employee didn't even stand up to greet us, Dane, I believe was his name sat down the entire time. Told us my ring needed a lot of fixing, over $300 worth. We said thank you and left, went to a different jewel store and they told us my ring just needed a quick spruce about $120. It just felt like he wanted our money and took advantage of us.

 9 years ago (17-01-2016)

Unattentive staff...only asked if I needed help after I was already being helped.

 9 years ago (12-05-2016)

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