Kay Jewelers

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Bismarck today.

Address: 608 Kirkwood Mall, Space 120-G5, Bismarck, ND 58504, USA

Phone: (701) 250-9100

Website

State: North Dakota

City: Bismarck

Zip Code: 58504

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

Similar places near

Herberger's 22 meter I went today to exchange a pair of silver jeans for my daughter. I bought them on bla...

Riddle's Jewelry 40 meter I love this shop. This is my go to place when it comes to my jewelry collections. The...

Antique & Coin Exchange 55 meter I would like to buy way more coins from this place, but because they insist on basing...

Zales 62 meter Horrible customer service by the gentleman that works there! Very rude, won't be doi...

Chico's 102 meter Professional sales people who go the extra mile in customer service... and a fabulous...

Black Hills Gold & Blade Otlt 159 meter

JCPenney 171 meter I've never had a great love for department stores, so there isn't one in existence th...

Claire's 187 meter This is where I got my daughter ear pierced! They do good job on it!

Zorells Jewelry 779 meter Before the holidays, I visited with Jeff at Zorell's Jewelry for a very specific type...

Knowles Jewelry 913 meter Fantastic service. Walked in looking to buy an engagement ring. Not know exactly what...

Westley's Jewelry 926 meter My now husband had my engagement ring and wedding bands custom made. Josh made the en...

Kokkeler's Jewelry 962 meter Thank you Kokkeler's for helping me design and create several pieces of custom jewelr...

Schumacher Diamond Cutters Inc 1 miles Amazing place, great help, and I'm more than happy with the gorgeous band I got!

Jay's Pawn Shop 1 miles Good store the people are freindly once they know who you are. And the selection is d...

Melodyrae Studio 2 miles

Bead Chicks The 2 miles We're always hatching new ideas!

Alchemist Tattoo 3 miles The energy you feel the moment you walk through the door, and the unique personalitie...

Lacey's Custom Jewelry 3 miles I had a great experience creating custom handwriting engraved bracelets for my siblin...

Reviews

Love this place. Love the team. LOVE the warranties and diamond replacement plans. My wife goes hard and even pieces from other jewelers have gotten loose stones and the Kays team finds it and fixes it! Not to mention every visit to the mall my wife gets her jewelry cleaned and inspected for free!

 8 years ago (15-12-2017)

Went in to size my finger for a ring and was told I am a size 6.5. When the lady sized me the 6.5 was tight and wasn't going anywhere. My boyfriend ordered me a size 6.5 ring and when it came i thought it was huge on my finger. It can about fall off of my finger. It is nowhere near the same size as when I was sized in the store. Yes, I know your finger changes sizes when it is hot and cold. I have worn this ring for a month now and it never has fit the same way as when I was sized. I went in to talk about resizing and the lady in front of me had a horror story with her resizing. She had a matching necklace and ring and had the ring resized, when she got the ring back the gem was different. It didn't match the necklace anymore. After hearing that I was not about to send my ring in. I was told my ring measures at a 6 1/4, but that cannot be right because the 6.5 barely fit when I was sized. Also, my coworker is a size 7.5 and the ring fits her perfectly, so i'm not sure how that works. Would not recommend shopping here, and would never go back.

 9 years ago (03-11-2016)

I purchased a ring in Rapid city, SD. With a full lifetime insurance policy. The ring was soldered to fit my finger, my ring then broke right in half. I brought it in to kay jewelers in bismarck, they informed me they would order a brand new ring and swap out my old one. As I had full insurance. The ring broke in late July, they said about a month for the new ring to come. I went in the end of August and the tracking number said the ring was in the store, but the employees could not find it. They then said it was missing. So they ordered yet another ring. I was informed it would be here in the very beginning of October. I called and talked to very rude and uninformed employees, and all they would do is apoligize. It's now November and I just got the new ring, and guess what, the wrong size, and now it has to be sent off again. One of the male employees tried to tell me that I had to spend $90 for insurance that was already paid for on the original ring, that's lifetime insurance, I shouldn't have to pay for it again. Thankfully, the manager didn't make me pay. Once again, I'm waiting for a ring. There is only a few employees in that store who are actually helpful, the manager is awesome, but when you have very rude stafd, it ruins the whole experience. I will never purchase any jewelry there, due to very rude staff, especially the young man, who would not even say his name.

 9 years ago (08-11-2016)

If you're looking to meet a fake, smiley, unhappy jeweler, the Bismarck Kay Jewelers has just the lady for you. I suppose if you've never owned any type of jewelry you should probably avoid this place entirely. And with a free service of ring sizing, you may want to skip asking. Yes, it is offered there, however, it's a huge pain apparently to offer the service and see no profit handed over. What a shame, to have to perform a simple, quick duty for your job, and not be rewarded with monetary compensation. Maybe I should have asked if they offered friendly customer service at the start. Hindsight is 20/20.

 10 years ago (23-01-2016)

Ordered a ring online....they sent a ring but it was screwed up...took it to the store...they can't fix it in store....had to wait 2 weeks for new ring...went in on day promised....still didn't have it....promised next day ....went back in...still didn't have it....store workers were not helpful and very rude

 10 years ago (24-12-2015)

Comment on this business

Map, Satellite View
Street View

to add Kay Jewelers map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=kay-jewelers&id=18640&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/kay-jewelers-i18640.html" target="_blank" title="Kay Jewelers">Kay Jewelers</a></p>

Reviews, get directions and contact details for Kay Jewelers

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies