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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Madison today.

Address: 65 West Towne Mall, Unit D-12, Madison, WI 53719, USA
Phone: (608) 833-1788
State: Wisconsin
City: Madison
Zip Code: 53719


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Peter, the store manager, is great. He goes above and beyond to get what you want... and remembers his customers. I'd prefer to spend my money where I'm valued and respected. After looking at 6+ stores, Peter was the only salesperson who gave us that respect when we were engagement ring shopping.
8 years ago (13-10-2017)
I recently purchased a gift for my son from Kay's in west town mall. This was my second time doing business with them and what great experience. They were very willing to work with me with zero pressure involved. Peter and his team are absolute professionals and I highly recommend you give them the chance to earn your business. Matt B
8 years ago (03-09-2017)
All of the associates who were part of the selection and buying process were extremely helpful. The amount of care they took to listen to what we wanted and were able to customize the jewelry to our dreams was beyond belief. They worked very quickly and didn't make us feel pressured at all. I would recommend them to everyone looking to build their dream ring.
8 years ago (22-08-2017)
I was blown away by the customer service!!!! I was going to stop shopping at Kay's due to the east side customer service. They are terrible, rude and do not take the time to get to know you or truly help you find the perfect item your looking for. All they care about is sign you up for Kay's card. The awesome experience I had at the west side I will drive the extra miles they care and help you find the perfect item not only that they treat you like family and care. My family had a great time with the manager he is great salesman who cares he helped us pick out an awesome wedding band when all we planned on doing is looking.
9 years ago (17-02-2017)
My Fiance and I purchased the Leo Diamond from the West side location. We could not be more pleased with our service.
8 years ago (08-11-2017)
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