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Kay Jewelers

  1. Utah
  2. Utah Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Layton today.

Address: 2028 Layton Hills Pkwy, Layton, UT 84041, USA
Phone: (801) 546-2070
State: Utah
City: Layton
Zip Code: 84041


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
I purchased a "sterling silver" ring from here that cost a ton of money, you can imagine how disappointed I was when I found out it's actually metal (or half metal) which I'm allergic to. :( What a rip off, I will never ever buy anything from Kay ever again! I wore the ring for a week and I started getting a rash on my finger where the ring is, that's when I noticed rust on the band of the ring. I was told the ring was 100% sterling silver and it is very obvious now that it's not. They lied to me, I asked multiple times if there was any metal in the ring and they told me no every time. I honestly doubt Kay cares about anything other than money, they do whatever it takes to make a sale. Please be careful if buying from them. I'd also like to add that the employee assisting me was very pushy and wouldn't listen to me, I told her multiple times I didn't want to sign up for their credit and she continued to hassle me about it. She even handed me the papers to fill out after I thought I'd made it clear that I didn't want the credit.
8 years ago (29-12-2017)
I wish I had seen this before going in to have my ring cleaned and looked at. It was bought in CHEYENNE, WY. FABULOUS SETVICE. Took it to the Layton mall to get cleaned and looked at... I still stare at the setting thinking it's yellow. When I asked why the guy was taking it behind closed locked doors he said it was for security reasons. So.... why when I stood watching it be cleaned in cheyenne frontier mall it took 5 minutes to clean, but this Layton hills mall was 20 minutes and it doesn't look like the original????
8 years ago (27-01-2018)
Avoid at all costs!! I purchased a ring and all the “warranties” that came with it. The ring started to lose some small diamonds. We took the ring in and had the diamonds replaced 3 different times. This last time we went to have the ring fixed, they instructed us that the diamonds are falling out because we had it resized. Really? You can’t resize rings without loosing diamonds? But, that’s not the main issue. The main issue is that they told me they can’t fix the ring. But wait there’s more, they told me they can fix my ring if I by a new band for $1300. So my options were to tell my girlfriend she has to choose a new promise ring, which she’s had for 3 years. Or, I can pay $1300 to fix my “unfixable” ring.. This is what happens when you put policy over customer service. And to think I was going to by my engagement ring from them. Thankfully I know better now.
8 years ago (25-01-2018)
Employees are terrible to work with. I bought an engagement ring, it didn't work out the girl, so I went to exchange it. I had passed the 30 days so I couldn't get my money back but I could still exchange it because I was within the 90 days. They gave me a huge run around when this kind of thing should've been easy. I tried 1-2 times every week to exchange it until it hit past 90 days which at that point they told me I couldn't exchange... do not shop with these horrible people. TJ was the main one I worked with during this headache.
8 years ago (07-11-2017)
They open late more often than they open on time. And ignore you. The employees are rude and stuck up. Go somewhere else for your own sanity. This store doesnt care about its customers.
8 years ago (30-09-2017)
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