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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Orem today.

Address: 575 E. University Parkway, Suite A16, Orem, UT 84097, USA
Phone: (801) 226-3200
State: Utah
City: Orem
Zip Code: 84097


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I purchased my first item from the Kay Jewelers in Orem, Utah over a year ago and have been back multiple times since. I have been thoroughly impressed with their product and professionalism. Gary is always there to help us with our questions that we have regarding jewelry and we have always left more than satisfied.
8 years ago (14-12-2017)
Too bad the gorgeous ring I got does not match my experience. I was asking questions about the return policy and extended warranty and the lady assisting me said; "you seem rather high functioning". I was totally caught off guard, I mean this was no small purchase and I just wanted to make sure I understood the transaction. Also, other staff members kept interrupting and talking over one another while I was being helped. It seemed very unprofessional and more like a circus then a upscale jewelry store.
8 years ago (15-11-2017)
Horrible customer service. That big woman called steffany is very mean and talk over customers. She has very poor customer service skills. I felt like she was just trying to sell me something and didn’t really care about my real need. I wish there was the option to rate zero because she not even deserve a single star.
8 years ago (15-12-2017)
Horrible costumer service! I called to find out if a ring was in stock and the person who answered told me to call back at 10pm! Apparently he had 10+ people in the store walking out and could not help me lol!! I then called the store in Lehi and they helped me right away! Dont come here unless you want horrible service!!
8 years ago (16-12-2017)
Gary was excellent! Love the service we get when we come here. Orem is our favorite, when we went to colorado, we got horrible service tried to upsell us the whole time even when we had a warrentee! Here in Orem they are so nice and never try to push us. Very professional!
8 years ago (14-12-2017)
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