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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Birmingham today.

Address: 2000 Riverchase Galleria Suite 215, Birmingham, AL 35244, USA
Phone: (205) 985-3208
State: Alabama
City: Birmingham
Zip Code: 35244


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Professional service! And very nice, though I chosen another store at last, they're still super.
7 years ago (27-01-2018)
Did not have the same experience that others here said they did. April helped me and was very knowledgeable about the jewelry and very helpful with advice on what to get my wife since I am a clueless guy. And I'm my price range.
7 years ago (20-01-2018)
I have bought several pieces of jewelry from this location in the past with no problems. Times are different now. I called about a item that was on sell on the web and sales person tells me that item is double in price which was wrong. I moved my business to another location!
8 years ago (18-10-2017)
My fiancé proposed to me with a beautiful ring from this location Kay's. They told him that he earned $1300 dollars of rewards for his purchase that he could use towards our bands before they expire in a few months. When we returned to look at bands, the sales associate proceeded to tell us that it isn't a $1300 worth of rewards, it's 1300 rewards points. She also told us you have to spend an outrageous amount to even redeem any of your "$1300" reward points. That same day I had my ring and band sent off to be resized. The sales lady told me that they would be ready on the twentieth, which was nearly two weeks. I showed up today to pick up my rings, and a very rude pretentious older sales man informed me that neither of my rings were ready to pick up and that I would have to come back another time. I was pretty pissed to say the least. And I am still waiting for a call about picking up my rings. I would not recommend this store at all.
8 years ago (20-06-2017)
Been with them for years on years and I will never deal with them again. Once I get my jewelry back, or should I say if... I will not be returning. Good job screwing up a simple job. Wish I would have picked a different company to begin with!
10 years ago (24-02-2016)
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