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Kenney's Delivery Inc

  1. Illinois
  2. Normal Moving Company

Reviews, get directions and contact details for Kenney's Delivery Inc

About

Kenney's Delivery is a local moving and storage business that has been in business since 1947.
We are members of the IMAWA, our license number is 2174.

Story

Residential and Commercial For quality service at a fair price, contact the "Original" Kenney's Delivery, Inc. We're locally owned and operated and have been serving the homeowners and businesses of Illinois since 1947. Whether it's one piece, a household, a package, or a piano, we will move it all, local or statewide. From moving to mail service to courier service to small package delivery to pianos and organs to moving and packing supplies, we do it all. The green and yellow will tell you that you've called the "Original" Kenney's. IL.CC.2174MC.C.

Address: 907 E Grove St, Bloomington, IL 61701, USA
Phone: (309) 829-3387
moc.yreviledsyennek@tievom
State: Illinois
Zip Code: 61701


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Reviews
We hired Kenney's to move about 3 blocks from a rental to a house we bought at the end of June 2017. My wife was out for a jog and as she was almost home, walking in front of our house when she overheard the movers discussing that our move would not take the estimated 5 hours. I believe they didn't realize she lived at the residence otherwise they probably would not have said anything. Long story short, the movers took 2-3 breaks in order to drag out the time. Apparently I pay for their breaks because it ate into about 30-40 minutes time which I was charged at a 150.00/hr rate. So they got their 5 hours in, even though they could have shaved off 45 minutes maybe even an hour. They also missed a few items I had pointed out needed to be loaded onto the truck during our initial walk through. None of my furniture was wrapped in padding and I was not happy about that. My flooring wasn't protected in my new home. The movers also used a dolly to move heavy items up my hardwood stairs. No cardboard or padding went down and they assured me that they would not scratch the wood and that they have done this a lot.. etc. They even showed me the hard rubber skid pads on the dolly to ease my concerns. They didn't seem to want to do anything to protect the steps beyond showing me what the 2 wheel dolly had build in. I was hesitant to give them the OK but they offered no alternative and were going to move my stuff up with that dolly. When it was all said and done, they scratched up one of my steps pretty good, which I didn't notice until they had left. I emailed Kenney's a few days after the move asking for the owner/managers contact info so I could voice my concerns. I was told she was on vacation and would be out of the office for a week. I sent the owner an email complaining that I wasn't happy with what had happened with the stair damage and the fact the movers ended up padding my bill with break time. They aren't my employees, I should not have to pay on the clock rates when they are not working. The owner never replied or called. Piss poor customer service, I will never use Kenney's again and will never recommend them to anyone looking for movers. I expected more for spending $800+ dollars.
8 years ago (09-08-2017)
These guys are so good. Prompt, courteous, engaging, and work really hard. They were masters at fitting all of our stuff in the truck. When in Central Illinois I only use Kenny's! Top notch and highly recommended
8 years ago (13-03-2017)
Bloomington is extremely fortunate to have Kenny's Delivery. I grew up in Bloomington and my parents used them for every move they ever made. I have lived all over the country and moved many, many times. When it came time for my mother to move, rather suddenly, into assisted living, I trusted Kenny's to move the furniture she could not take and put it into storage. They not only accurately estimated how much storage space I needed, but moved it at a fair price and my mother said, "They were super! Don't ever use anyone else!" I can tell you, today they lifted a huge burden off my shoulders, as I live in South Carolina, and needed the help of people I could trust. They did not disappoint!
9 years ago (07-11-2016)
We used Kenney's for our recent move. The staff that answered the phone was very polite. Additionally, the men showed up on time as scheduled and worked hard and efficiently to get our stuff loaded and delivered to our new home. Upon arriving at my house, the men got all of my stuff unloaded and made sure everything was in place before leaving.
9 years ago (11-04-2016)
We had Kenney's Delivery move a piano from our home in Bloomington to our daughter's house in LeRoy. I thought it was understood that I would pay for it, but when it was delivered, they asked her for the money, a little over $156. She told them that we were paying for it, not my daughter. We thought they would just send us a bill, since the $156 was supposed to cover their trip back to base. However, they stopped at our house (on the way back, which was supposedly included in the $156), and charged us an extra $20. We feel taken by this. Kenney's Delivery got $20 from us that we didn't owe.
11 years ago (15-11-2014)
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