Kroger Pharmacy

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Address: 4017 14TH ST, Plano, TX 75074, USA

Phone: (972) 424-7529

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State: Texas

Zip Code: 75074

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Reviews

I have been nothing but impressed with this Pharmacy. Staff are always professional, the drive-thru is convenient, and there is rarely a long wait.

 10 years ago (19-08-2015)

I am very disappointed.  To begin, I transferred an Rx from another pharmacy..  The Rx was genetic Synthroid or Levothyroxine.  I explained my physician  instructed identical drug manufactures (Mylan).  The pharmacy manager reported incorrectly it was not necessary. Rather than following directions, I was told my physician was not correct and the prescription was filled with another drug manufacture. Later when I returned and complained I was cold, she told me the dose was too high.  Hypothyroidism makes one cold.  Hyperthyroidism does not make one cold.  I have hypothyroidism. I would expect a pharmacist to possess this knowledge. Regardless, this was outside her expertise. First, she did not follow simple instructions. Second, she told me my physician was incorrect.  Third, I was instructed to have another blood test to determine my thyroid levels.  The gall!!! She fails to follow my instructions and now I am to pay for another appointment and blood test. And, she is a dispenser of drugs.  She is NOT a physician.  And last, her customer service is deplorable.  I would be looking for employment if I conducted myself as she did and provided incorrect information. I am disappointed to say the least.

 12 years ago (04-01-2014)

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