La Michoacana Original

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"Artisan Ice Cream and novelty shop. Snack bar and Antojitos Mexicanos."

Address: 22455 Alessandro Blvd Ste 117 , Moreno Valley 92553, CA, US

Phone: (951) 656-0566

State: CA

City: Moreno Valley

Zip Code: 92553

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Reviews

The last time I buy ice cream in this location because the owner's mother is super rude and has a bad character, apart from that she does not care about the customers in this situation of the covid, dispatching ice cream without a mask and when asking to put it on, she answered in a despot and arrogant who does not need and who does not care, also the strawberry cream water was made with 70% water and 30% cream and wasn't not good flavor

I’ve been there two times and both time I’ve been let down. I asked for a vanilla paleta at first and when I got home to eat it was nothing like vanilla it was more like coconut. Second time I went I asked for a vanilla raspado and again the color was off and it tasted like coconut. Never again coming back here. The one by food for less is way better.

I love this place they have the best shakes, I was there this morning and this lovely older lady helped me she made great suggestions. She told me they make their own ice cream there which I think its cool. Will definitely come back.

Be careful with this place. On my last visit there was a young lady cashier that added her own tip to my total. She never flipped the screen over to me so that i could accept or decline a tip and i didnt even sign since it was credit. The next day i look at my account and realize that they charged me more than what my receipt said!

Went to this location about 2 months ago great customer service was attended by a young girl named Yeimi she was nice and showed us the different types of ice cream they had. Ice cream was bomb Will be back!

This place completely sucked attitude from the worker couldn't understand what she said correct you on the menu And was like well I don't care you can leave if you'd like Worst service at any LA michoacana I've ever been to in my life Pick a different one there's plenty

I was going to this ice cream shop in the mornings for a few months now and this lovely young lady would be so nice to me, it’s been about a month that I don’t see her and the other young lady’s working there seem like they woke up on the wrong side of the bed, miss the other girl that worked in the morning, overall the ice cream is good

Today I went to buy an ice cream with my family and I asked the girl who attended us a question that if she could put two different flavors and she said no to which I replied that it was fine my only comment was that I told her that in  Other Michoacan women would  combine the ice cream flavors , and then the lady who was there responded very rude and in a very rude way she said that if I didn't like it to go somewhere else to which she answered that that's why they don't have people and she started to respond badly  and I respond in the same way she responded to me and told her that if she did not know how to treat customers  but I think she does not know how to treat customers and all she did was to continue to talk to me in a rude way as if I were from her family or if she knew me, she does not have any respect and doesn’t know how to treat a customer she has never met ,the last time we went there was a lady  who was very kind and she said the lady that work there that  she is no longer there because she combined the two flavors we wanted which is also unfair for her I do not wish them bad but I would prefer to go elsewhere, there are many options where you can get very good ice cream and if you want to be treated in a good way because in general the ice cream is good but some of the workers there don’t know how to treat customers because it’s not the first time it has happened to me it’s like the 5 time already and all the 5 times it was different workers but they all had the same attitude and the same way to talk to a customer.

Bad customer service.  But the fruta con crema that I got was pretty good.

Great costumer service , very clean and the ice cream taste really good.

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