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Reviews, get directions and contact details for Lake Crest Family Dentistry / Stuart L. Atkinson, DMD

Address: 2321 John Hawkins Pkwy Suite 221, Hoover, AL 35244, USA
Phone: (205) 989-5889
State: Alabama
Zip Code: 35244


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: Closed
Saturday: Closed
Sunday: Closed

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Reviews
The staff here are extremely friendly and the environment is very pleasant; The work itself is high quality and we enjoyed being patients here. ***BUT BEWARE*** The finance office participates in a "pre-approval" process that is designed to confirm insurance coverage for your treatment before you show and before treatment is rendered. We were told that a series of our treatments were fully covered by our insurance. We later found that there was a gap in coverage during several of our appointments and we were billed in full. It was our understanding that when we were told a visit was 100% covered, that it was indeed verified and covered. I guess "pre-approval" is a loose interpretation. Speaking from a VERY expensive lesson learned, DO YOUR INSURANCE VERIFICATION YOURSELF. Their report of your insurance coverage is not kept up to date and may not be correct. We are extremely disappointed in this misleading process and are currently searching for a new dentist.
8 years ago (30-08-2017)
Everyone was very friendly, personable, and knowledgeable. The staff and doctor were very engaging and I felt a personal connection with them right from the start. The office decor and Christian environment was very pleasant. They even had a book in the reception area with quotes by one of my favorite authors, C.S. Lewis. I highly recommend them.
10 years ago (01-12-2015)
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