Legacy Good Samaritan Medical Center

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Address: 1015 NW 22nd Ave, Portland, OR 97210, USA

Phone: (503) 413-7711

Website

State: Oregon

City: Portland

Zip Code: 97210

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

We went here after moving to Portland the day before and were very amazed at the experience we had. After explaining the symptoms, we were treated with respect instead of being condescended. We were taken back to a bed very quicky and the doctor was also very quick! He was very understanding and we were out very quickly. This was a great hospital, after working in one for 2 years, I would recommend this one!

 7 years ago (09-09-2017)

Went to see a podiatrist at the clinic, and he advised me to go get an xray.  I reluctantly went to the X-ray department, and was ensured by the receptionist that the 25 dollars I was paying would cover the cost of the services.  I then received a $185 charge from Good Sam, and an additional charge from Diagnostic Imaging.  When I called to ask about these charges, they placed the blame on me and said I did not do a good enough job checking benefits.

Overall, I was moderately satisfied with the podiatrist, but very disappointed in the way they handle the billing.  Will not be returning to this hospital.  With so many good options in Portland, I would advice OHSU or Providence in NE.  Great customer service and bedside manner.

 7 years ago (06-11-2017)

I learned a lot the last time I visited this place, about what people are capable of.

My Grandmother, Rest In Peace, lost her life at the age of 94. She lived a long life, but after reflecting on her struggles the last time she was here, I feel it necessary to exclaim my most sincere dissatisfaction about how she was treated here, before she lost her life. She fell down, as most older people do when they get to that age, and was ushered over to the Emergency Room, it was the ICU when I first saw her that I saw the first instance of incompetence. The doctors had her under a hot lamp, she was desperate for water/ice the whole time, it wasn't until we figured out how hot the lights were that we forced them to turn down the temperature so that her heart could take a break. They kept her heart beating for over 155 for many hours, this is what I believe ultimately sealed her fate. After a few days in the ICU things were starting to look a little better, but she was still very weak, no real diagnosis, no real attention was given to her symptoms and the staff did not seem to want to let us know anything about her state. When she was moved in to convalescence/recovery the second instance of incompetence occurred. She was allowed to sleep with a bipap which was not working correctly, she woke up delirious, hallucinating and  out of order, she was then moved back down to the ICU for a day or two. It was during this period of time where the doctors managed to convince my brother she would be better up stairs. I discussed the matter with him after the move when it was clear they had moved her in to the terminal-cancer ward. He did not understand they sent her there to die. The next morning the doctor that had overseen her came up and almost insisted on putting her on a morphine drip. I grew very irate and very upset, but did not really know what was happening or what to expect. Of course they were sending her off to die, that's what they do to old people, put them on the drip until they are a vegetable and stop taking fluids/food. Fortunately she died with her family by her side, but I know that this place and it's personnel have serious issues with incompetence which lead to her demise, even if she didn't have much time left anyways. I was in the military, so I know what some people were capable of when it came to lying to oneself in order to pick up a pay check at the end of the day, but this is on a completely different level. Pretending to care about people while being incompetent, rude and ignorant about patients is not the way to be around those who need our help. I left the military thinking I would never have to be around those who required the suffering of others in order to make one's way thru life,  I was wrong, and I regret not being more forceful during my Grandmother's last days. I will never forgive this place for it's willful negligence about the care of my Grandmother. God willing, technology will soon see most medical professionals jobless, and better lives for those that suffer with illness and disabilities better opportunities to heal. God bless all those who have been inadvertently put in to the grave due to clear negligence/malfeasance.

 7 years ago (26-11-2017)

They may have some good doctors here but boy, does the billing department need a clean sweep. Specifically Clarissa and even worse, Erica - who is apparently a "team lead" and found it very necessary to be sarcastic towards me and felt no remorse at all for having me call my mother who has stage 4 cancer to re-verify that I can speak to them regarding their billing. Since when do customers call from THEIR phone? If you want to make someone verify that they are on the account, shouldn't you start by calling the patient yourself (to make sure that the person is actually the patient)?

And last but not least, you guys are dealing with patients and patient family members. Show some empathy towards people who are probably going through tough times - don't talk over them, sarcasm doesn't help, let them speak .. you work in health care not a call center.

 7 years ago (13-09-2017)

I went to ER during my trip on two occasions.  Both very late at night and pretty early in the morning. The service provided was excellent,  the staff was friendly and both physicians were nice to talk to. I had no wait time and it was on the weekend.

 7 years ago (13-08-2017)

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