Levin Furniture of Greensburg at Westmoreland Mall

Reviews, get directions and contact details for Levin Furniture of Greensburg at Westmoreland Mall

Address: 5280 US-30, Greensburg, PA 15601, USA

Phone: (724) 834-3550

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State: Pennsylvania

Zip Code: 15601

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Reviews

I was greeted shortly after entering the store and things were explained to me and I was then left to look around at my leisure. I felt no pressure from the sales rep! As I showed more interest on my selection it was then that the sales rep helped me pull a beautiful look together.

 7 years ago (21-08-2017)

Sales Staff and in store service is Great. I have never had an issue with delivery. Guys are great and set everything up for you. But still waiting for the repair guy to come back and finish fixing my lift chairs.

 8 years ago (30-06-2017)

Had a wonderful experience shopping for new living room furniture. Our sales person, Susan, was very helpful and helped us find exactly what we were looking for. She took her time with us and was very knowledgeable. The entire store staff was very friendly. Will definitely be back.

 8 years ago (26-06-2017)

star for the nice sales person but after that forget it....THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE  ANYWHERE!!If you have a problem with your furniture u r SIMPLY OUT OF LUCK...no one will do ANYTHING to help you even though they promise to call they never do even if you call and leave messages...it just doesn't happen...they DO NOT follow up with anything!! Our issue has now been going on for weeks and weeks with absolutely no resolution!!! I would NEVER EVER purchase anything from LEVIN again and I would advise Everyone to RUN as fast as you can away from LEVIN!!! MONEY spends everywhere...do yourself a favor and go ELSEWHERE!

years ago (11-08-2017)

Be sure to ask about the return policy and how much it will cost you to exchange if your item doesn't fit properly, or return it. I purchased a sectional with every intention of keeping it but it was just not functional in my space unfortunately and the fees I was charged when I needed to return/exchange were not explained to me prior to purchase, if I had known about them I wouldn't have proceeded. Our original plan was to exchange it for something else in the store, they couldn't recommend any other item that was in the realm of what we wanted and wouldn't cost several hundred dollars more in addition to return fees we were losing on having to pay 15% restocking fees and pick-up fees. Because of them not putting the customers first we decided to return it and take our losses. I did speak with one of the managers who tried to help after I explained to him we were under the impression our sectional was going to be delivered when we moved into our house we had to wait a additional 1.5 week, for this we were told they would refund us our delivery fee due to the unexpected wait which never happened, and the absurd return policy and lack of customer support during our experience was lacking. I appreciate the manager working with us after all of the events unfolded to try to find a solution but we won't be coming back to Levin nor recommending others to do so either. We ended up finding the same brand, same color, material everything that we loved about the sectional in a love seat/sofa set for less, 50% less delivery fee and next day delivery, because of the comparison after this happened and everything I've mentioned above we feel Levins is not anywhere near a good deal compared to other stores nearby.

 8 years ago (24-07-2017)

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Levin Furniture of Greensburg at Westmoreland Mall

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